Witan Search

Director – Digital Product Management

Witan Search

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

IoT

About the role

  • Drive competitive intelligence to ensure the right products are built for customers and the business
  • Maintain deep knowledge of the competitive landscape, market trends, and emerging technologies through direct customer engagement and industry analysis
  • Identify customer pain points, competitive threats, and opportunities for differentiated product innovation
  • Partner with executive leadership to develop and execute the digital product vision, strategy, and roadmap, ensuring alignment with corporate objectives and the broader hardware product portfolio
  • Champion customer-centric thinking and design a robust Voice of Customer programme to systematically capture and act on customer insights
  • Improve team processes related to product planning, discovery, and development
  • Personally own and execute product management responsibilities for selected initiatives, setting the standard for the wider team
  • Ensure successful delivery of new features, tracking adoption, customer experience, and business impact
  • Develop and manage metrics to measure product performance and customer outcomes, using insights to guide product evolution and demonstrate value.

Requirements

  • Bachelor’s degree in Business, Engineering, Computer Science, or a related field
  • MBA or advanced degree preferred
  • 8+ years of product management experience, including at least 3 years in a leadership role
  • Experience in SaaS, payments, or IoT platform environments; B2B or B2C IoT experience strongly preferred
  • Demonstrated success in senior customer-facing roles with a proven ability to build executive relationships and influence buying decisions.
Benefits
  • 30–50% travel
  • Ability to sit for extended periods while working remotely
  • Ability to stand, move between locations, and present during meetings and events
  • Manual dexterity for computer and device use
  • Occasional stooping, bending, and minimal lifting associated with travel, demonstrations, and events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementcompetitive intelligenceproduct planningproduct developmentmetrics developmentcustomer experience measurementSaaSIoTB2BB2C
Soft Skills
customer-centric thinkingleadershipexecutive relationship buildinginfluenceteam process improvementcustomer engagementstrategic thinkingcommunicationinnovationproblem-solving
Certifications
Bachelor’s degreeMBA