Technical Account Manager

• Lead enterprise onboarding and pilot programs with measurable ROI
• Manage a high number of customer accounts in your book of business
• Serve as the technical and strategic advisor for key enterprise relationships
• Partner with engineering to triage and communicate customer-reported issues
• Drive ROI reporting, executive business reviews, and expansion conversations
• Build scalable systems for proactive issue management and communication
• Mentor mid-market TAMs and support engineers on process, tone, and delivery
• Become an expert in the Wispr Flow product

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