Senior Marketing Account Manager

Wishpond (TSXV:WISH)

Senior Marketing Account Manager managing a portfolio of VIP clients for a SaaS marketing company. Driving marketing strategies, mentoring teams, and leveraging AI tools for campaign success.

Posted 4/28/2026contractRemote • 🇲🇽 MexicoSeniorWebsite

About the role

Key responsibilities & impact

Exclusively manage a portfolio of high-value and VIP clients, deeply understanding their business goals and translating them into advanced marketing strategies with defined, measurable outcomes.
Co-own strategy, planning, and performance discussions for key accounts, acting as a strategic partner to both clients and the Account Director.
Proactively track performance against agreed benchmarks, adjust strategies, and identify growth opportunities to ensure VIP clients consistently achieve and exceed their marketing objectives.
Serve as a senior advisor and coach to junior and mid-level Account Managers, sharing best practices and fostering their development.
Assist the Account Director in training new Account Managers, accelerating their time-to-productivity and integration into the team.
Lead client meetings, presentations, and strategic reviews, especially when the Account Director is unavailable, ensuring seamless communication and continuity.
Design and execute comprehensive digital marketing campaigns across paid social, Google Ads, email, content, and landing pages, demonstrating mastery and innovation.
Leverage a best-in-class AI tool suite daily (e.g., ChatGPT Teams, Claude, Canva Teams, Adobe Firefly, Midjourney, Runway ML, Surfer SEO, CapCut) to produce high-quality campaign assets, ad copy, creative concepts, and strategic briefs with unparalleled efficiency.
Consistently bring strategic insights and proactive recommendations to clients, moving beyond status updates to drive tangible business impact.
Handle difficult conversations and complex client challenges with confidence, honesty, and a solution-oriented approach.
Other duties as assigned.

Requirements

What you’ll need

5+ years of progressive experience in Account Management, Digital Marketing, or Client Strategy, with a strong preference for agency or SaaS backgrounds.
Proven track record of successfully managing and growing high-value/VIP client portfolios.
Demonstrated leadership or mentorship experience, with the ability to guide and develop team members.
Exceptional strategic thinking and problem-solving abilities, particularly for complex client challenges.
Mastery in independently building and managing digital marketing campaigns across multiple channels, with a deep understanding of ROI drivers for businesses.
Extensive real-world experience with AI tools in a professional context, showcasing not just curiosity but advanced usage and continuous learning.
Hands-on expertise with Google Ads, Meta Ads Manager, Google Analytics 4, email marketing, and automation platforms.
Superior English communication skills (written and spoken), capable of crafting clear, polished, and persuasive client-ready communications, reports, and presentations.
Exceptional organizational ability to strategically manage multiple high-impact client relationships and projects simultaneously.
A background in roles measured on client retention, revenue growth, and strategic account development.

Benefits

Comp & perks

Fully remote position allowing you to work from your home anywhere in the world !
Exciting and dynamic environment with a great leadership team
Comprehensive training program and regular performance reviews to facilitate your success
Competitive compensation based on experience and proven abilities
Great referral programs with incentives and bonuses
Unbelievable product discounts when you use our products for your own business
A global workforce of multi-cultural and talented colleagues
A close-knit operation with amazing growth opportunities for your personal development
A high growth SaaS technology company publicly traded on the TSX Venture Exchange
Corporate headquarters in beautiful Vancouver, British Columbia, Canada

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Hard Skills & Tools

digital marketingaccount managementclient strategycampaign managementROI analysisstrategic planningperformance trackingproblem-solvingleadershipmentorship

Soft Skills

strategic thinkingcommunicationorganizational abilitysolution-oriented approachclient relationship managementteam developmentpresentation skillsadaptabilityconfidenceinsight generation