Senior HR Assistant
Wishpond (TSXV:WISH)
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇲🇽 Mexico
Visit company websiteJob Level
Senior
About the role
- Assist with and oversee the daily administration of the department, including requests from both internal and external customers and stakeholders
- Oversee, mentor, and coach the HR Assistants (2-3 Team Members), ensuring assignment of tasks, completion of tasks and their personal development
- Ensure alignment with overall goals while promoting cross-team collaboration and continuous improvement.
- Create policies, procedures and processes, ensuring alignment with internal and external requirements
- Oversee recruitment, onboarding and offboarding programs and processes
- Process Team Member’s requests and provide relevant information on the resolution of concerns and a clear understanding of processes, while referring special communications to the appropriate person
- Prepare reports and documentation for internal communications within the HR department
- Verify employment background checks by contacting references (via email)
- General administration, including file maintenance, data entry, control and verification, and preparation and distribution of reports
- Perform other leadership duties as required to support departmental efficiency, employee development, and organizational success.
- Other duties as assigned.
Requirements
- 2-3 years of experience in administration, preferably within an HR-related environment
- Experience with team leadership, training and task assignments
- Ability to handle sensitive and highly confidential information
- Solid data entry experience with a minimum of 50wpm typing
- Passionate about HR policies and procedures and wants to help create a nourishing workplace
- PC literacy and experience with MS Office applications
- A degree or diploma that contributes to the organization or role is considered an asset
- Must be very detail-oriented, creative, and have a passion for helping others achieve their goals
- Self-motivated with the ability to establish and maintain solid relationships through a client-first mentality
- As part of a diverse team, the ability to work both independently and collaboratively in a fast-paced, results-oriented environment
- Must be technical and analytical, and have the ability to manage complex projects seamlessly
- Organized, administratively strong, great time management, and have solid writing, phone, and general communication skills
- Fluent in English (spoken and written). Knowledge of a second language is considered an asset
Benefits
- Fully remote position allowing you to work from your home anywhere in the world!
- Exciting and dynamic environment with a great leadership team
- Comprehensive training program and regular performance reviews to facilitate your success
- Competitive compensation based on experience and proven abilities
- Great referral programs with incentives and bonuses
- Unbelievable product discounts when you use our products for your own business
- A global workforce of multicultural and talented colleagues
- A close-knit operation with amazing growth opportunities for your personal development
- A high-growth SaaS technology company publicly traded on the TSX Venture Exchange
- Corporate headquarters in beautiful Vancouver, British Columbia, Canada
- Access to our education credits program and so much more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrytyping 50wpmHR policiesrecruitmentonboardingoffboardingbackground checksreport preparationfile maintenanceprocess documentation
Soft skills
team leadershipmentoringcoachingdetail-orientedself-motivatedclient-first mentalitycollaborativeorganizational skillstime managementcommunication skills
Certifications
degree or diploma in HR or related field