Engage with clients to explain the importance of estate planning and help determine the best package for their needs.
Utilize estate planning software to generate accurate documents based on client input and ensure all necessary details are captured before review by partner attorneys.
Assist clients with intake forms, final documentization, and promptly address any questions throughout the process.
Support clients in coordinating asset transfers and ensure proper trust funding for a fully implemented estate plan.
Serve as the primary point of contact for clients, providing ongoing support, timely follow-ups, and addressing any concerns to keep the process on track.
Confidently discuss the estate planning process with clients, overcome objections, and clearly communicate the value of completing their estate plans.

Requirements

3+ years of experience in estate planning or estate & elder law.
Strong verbal communication skills, especially over the phone, with the ability to clearly explain complex concepts.
Proficiency with estate planning software (e.g., WealthCounsel, Estate Guru, Decision Vault, LawPay).
Ability to manage multiple clients and tasks independently while maintaining a high level of organization and attention to detail.
Experience in addressing client objections and articulating the benefits of professional services.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

estate planningdocument generationtrust fundingclient intakeasset transfer

verbal communicationclient supportorganizationattention to detailobjection handling