Infrastructure Engineer

• Support the needs of the client and achieve their business objectives
• Develop strategies for using technology to achieve their business goals
• Deploy, configure, maintain, and monitor eGain and Cloud network infrastructure
• Solid understanding of firewalls, routers, NAT gateways, VPN, proxies, load balancers, and other boundary security devices
• AWS VPC, VPC gateway, transit gateways, and ELB
• Azure VNET, Security groups, and ExpressRoute
• Deploy, configure, maintain, and monitor servers on Windows and Linux platforms
• Hypervisor VM administration (Hyper-V and/or VMWare)
• Infrastructure based on AWS and Microsoft Azure platforms
• Optimize reliability, performance, supportability, and security of infrastructure
• Provide technical inputs in the design and review of architecture, policies, and procedures to ensure security, reliability, availability, performance, and backup and disaster recovery of infrastructure
• Create and document network architecture and design decisions
• Automate routine tasks for deployment, configuration, and monitoring for all of the above
• Work with a cross-geography team on network and Infrastructure related tasks
• Collaborate with in-house staff to manage IT systems
• Train staff on new and existing technologies
• Design and implement IT systems and networks

Infrastructure Engineer

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