Wintrust Financial Corporation

LMS Administrator

Wintrust Financial Corporation

full-time

Posted on:

Location Type: Remote

Location: Remote • Illinois • 🇺🇸 United States

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Salary

💰 $59,000 - $77,000 per year

Job Level

JuniorMid-Level

About the role

  • Supports training events, both virtual and in-person for the lines of business we support through Learning and Development.
  • Oversee the daily operation of the Learning Management System, including configuration, user roles, permissions, and system updates.
  • Collaborate with IT teams to manage system integrations with HR systems, single sign-on (SSO), and other related applications.
  • Work with the LMS vendor to resolve system issues, discuss feature enhancements, and manage contracts.
  • Collaborate with subject matter experts to upload, organize, and manage course content, ensuring it is up-to-date and accessible.
  • Serve as the point of contact for LMS users, providing support, troubleshooting technical issues, and resolving user access problems via phone, email, teams and in-person.
  • Develop user guides, FAQs, and training materials for both end-users and administrators.
  • Generate and analyze reports on system usage, course completion, and learner performance.

Requirements

  • Two to four years of related coordinating/administrative experience required; LMS implementation preferred
  • Bachelor's degree in Human Resources/Learning & Development or equivalent work experience encouraged, with experience in State and Federal Compliance training a plus
  • Experience with Docebo / Arist, Workday, LinkedIn Learning LMS systems preferred, or similar LMS experience.
  • Experience in Banking or Training Coordinator, Trainer, or similar role a plus
  • Proficient with Microsoft Office (strong Excel and PowerPoint skills), SharePoint experience preferred.
  • Advanced organizational skills with the ability to handle multiple assignments including project management, attention to detail, and time management.
Benefits
  • Medical Insurance
  • Dental
  • Vision
  • Life insurance
  • Accidental death and dismemberment
  • Short-term and long term Disability Insurance
  • Parental Leave
  • Employee Assistance Program (EAP)
  • Traditional and Roth 401(k) with company match
  • Flexible Spending Account (FSA)
  • Employee Stock Purchase Plan at 5% discount
  • Critical Illness Insurance
  • Accident Insurance
  • Transportation and Commuting Benefits
  • Banking Benefits
  • Pet Insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Learning Management System (LMS) administrationLMS implementationsystem integrationreport generation and analysiscourse content managementuser support and troubleshootingproject managementattention to detailtime management
Soft skills
organizational skillscommunication skillscollaborationproblem-solving