Winover Contact Center

Full-stack Engineer

• Develop, implement, and maintain high-quality software, focusing on full stack solutions for various applications.
• Create Data Apps and dynamic web dashboards for strategic data monitoring and control, including control panels for scheduled routines within a management hub.
• Write clean, modular, and optimized code in appropriate programming languages, ensuring project scalability and maintainability.
• Design and implement control and automation systems for RPAS (Remotely Piloted Aircraft Systems), integrating front-end and back-end development.
• Collaborate directly with the IT team to ensure full integration and operation of systems.
• Perform rigorous and automated testing to ensure the quality and performance of systems and RPAS software.
• Diagnose and resolve bugs and performance issues, always seeking the best solution for usability and system security.
• Produce and maintain detailed, clear, and accessible technical documentation for developed software and systems.
• Work in synergy with multidisciplinary teams, contributing to knowledge sharing and alignment of objectives.

Senior Full Stack Software Engineer

QA Engineer

• Plan, develop, and maintain automated tests using Cypress.
• Execute functional, regression, exploratory, and automated tests.
• Work alongside product and development teams from refinement through delivery.
• Validate business rules, critical flows, and integrations between systems.
• Identify, document, and track bugs and non-conformities.
• Ensure the quality of deliveries in SaaS and ERP environments.
• Support the definition and evolution of automated testing strategies.
• Participate in code reviews focused on quality and testability.
• Document test scenarios, evidence, and results.
• Contribute to the continuous improvement of quality processes.

QA Automation Tester, Cypress

Product Manager

• Define and evolve the vision for the Thinkin and Data Agrin products, aligned with the company’s strategy.
• Manage and prioritize the backlog based on business value, impact and technical feasibility.
• Write clear, concise and well-defined user stories with acceptance criteria.
• Collaborate with stakeholders to gather, validate and refine requirements.
• Work in partnership with engineering, data, design and AI teams throughout the development cycle.
• Monitor product metrics, success indicators and user feedback.
• Ensure alignment between the roadmap, deliveries and strategic objectives.
• Actively participate in agile ceremonies (planning, refinement, review and retrospective).
• Document decisions, business rules and product flows.

Senior Full Stack Software Engineer

QA Automation Tester, Cypress

Product Owner – Mid/Senior