Winning Assistants LLC

Medical Billing Assistant

Winning Assistants LLC

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 $5 - $6 per hour

About the role

  • Process insurance claims (primary responsibility)
  • Utilize CPT and ICD codes accurately
  • Submit claims via AdvancedMD
  • Follow-up on unpaid claims and billing discrepancies
  • Provide billing support and resolve payment issues
  • Explain billing charges to clients professionally
  • Assist in provider credentialing and re-credentialing processes
  • Appointment scheduling & reminders
  • Manage telehealth platforms and check-ins
  • Client check-in, payment collection, and documentation
  • Respond to patient inquiries and correspond professionally
  • Maintain professional tone with clients (including difficult or emotional individuals)
  • Coordinate effectively with internal healthcare teams
  • Handle medication requests and appointment concerns with tact and clarity
  • Email and text management (sorting, prioritizing, responding)
  • Document prep (reports, spreadsheets, presentations)
  • Social media management (content creation, scheduling, monitoring)
  • CRM communication (Slack, Salesforce, WhatsApp, Skype)

Requirements

  • Medical education or degree is not required but healthcare-related experience is preferred
  • Previous experience working as a Virtual Assistant is preferred
  • Medical license such as doctor, nurse, PT, or similar is not required but considered a plus
  • Experience with AdvancedMD is required
  • Strong knowledge of CPT and ICD coding
  • Experience with medical billing, insurance claims, and billing systems is required
  • Must be proficient in speaking and writing English very clearly
  • Must have relevant work experience
  • Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
  • Must be available for video meetings with your camera on (when needed)
  • Device: Reliable laptop or desktop computer.
  • Internet: High-speed connection (minimum 10 Mbps).
  • Audio: Noise-canceling headset.
  • Video: Webcam for virtual meetings.
  • Workspace: Quiet, professional environment.
Benefits
  • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
  • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
  • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
  • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
  • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
  • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
  • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
  • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CPT codingICD codingmedical billinginsurance claimsAdvancedMDdocument preparationsocial media managementCRM communication
Soft Skills
professional communicationclient managementproblem-solvingcoordinationtactclarityempathy
Certifications
NBI clearanceLocal Police Clearance