Winning Assistants LLC

E-commerce, Shopify Operations Virtual Assistant

Winning Assistants LLC

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 $5 - $7 per hour

About the role

  • E-commerce is the #1 priority for this role.
  • Update Shopify inventory daily (every morning) to ensure the online store accurately reflects the clinic’s true inventory.
  • Perform a second inventory check later in the day when needed to prevent incorrect “out of stock” listings.
  • Identify inventory discrepancies and proactively notify the team.
  • Add new products to Shopify as needed.
  • Optimize Shopify product listings for quality and performance, including clean, professional product titles and descriptions, basic SEO keyword optimization, and ensuring listings have consistent, high-quality images (photos are provided by the clinic).
  • Maintain a highly organized and polished Shopify storefront that supports revenue growth.
  • Edit and schedule approximately 5 posts per week across Instagram, Facebook, TikTok, Google Business, and YouTube (as needed).
  • Perform basic video editing only (simple trimming, captions, hashtags).
  • Assist with content guidance (what to post or record), then edit and schedule content.
  • Respond to Shopify customer messages approximately once per week.
  • Handle basic, non-clinical questions (primarily inventory or order-related).
  • Escalate all medical or clinical questions to the clinic team.
  • Follow a clear daily process and checklist.
  • Provide consistent communication during working hours.
  • Submit weekly and/or end-of-day updates as required.

Requirements

  • Medical education or degree: Preferred but not required
  • Previous experience as a Virtual Assistant: Preferred
  • Medical license (Doctor, Nurse, PT, etc.): Not required
  • Must be proficient in speaking and writing English very clearly
  • Must have relevant work experience, especially in e-commerce or Shopify operations
  • Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding (mandatory)
  • Must be available for video meetings with camera on when needed
  • Highly accountable, reliable, and responsive
  • Strong attention to detail, especially with inventory accuracy
  • Device: Reliable laptop or desktop computer.
  • Internet: High-speed connection (minimum 10 Mbps).
  • Audio: Noise-canceling headset.
  • Video: Webcam for virtual meetings.
  • Workspace: Quiet, professional environment
Benefits
  • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
  • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
  • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
  • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
  • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
  • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
  • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
  • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
  • *These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.*
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ShopifySEOvideo editinginventory managementcontent schedulingproduct listing optimizationdata accuracycustomer communication
Soft Skills
attention to detailaccountabilityreliabilityresponsivenesscommunication
Certifications
NBI ClearanceLocal Police Clearance