Head of Business Operations

Wing

Head of Business Operations driving operational excellence and managing a high-performing team at Wing. Collaborating with executive leadership to execute business strategies in drone delivery services.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesLead💰 $235,000 - $293,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Operations, focusing on operationalizing strategy, resource planning, and organizational change management. Proven ability to lead high-performing teams and drive organizational efficiency through effective project management and stakeholder engagement.

Highest-signal resume keywords

Business Operations LeadershipOperational Strategy ExecutionOrganizational Change ManagementResource PlanningProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational BudgetingHeadcount ManagementOKR PlanningExecution FrameworksProcess Improvement

Soft Skills

Executive PresenceMentoringDecision-MakingClarity in CommunicationStakeholder Management

Industry Keywords

Organizational AlignmentOperational EfficiencyCross-Functional CollaborationProject Management StandardsBusiness Reviews

About the role

Key responsibilities & impact

Lead and scale the Business Operations function, defining the team’s charter, mentoring talent, and allocating resources to the highest-impact priorities across the company.
Own the company-wide operating system, including planning cycles (OKRs, annual planning), business reviews, and execution frameworks to ensure organizational alignment and velocity.
Translate corporate strategy into operational execution, bridging the gap between executive vision and day-to-day delivery by ensuring cross-functional teams have clear roadmaps and accountability.
Drive organizational efficiency and health, proactively identifying silos, operational drag, or resource imbalances, and implementing structural solutions to resolve them.
Serve as the primary escalation point for critical execution risks, partnering with senior-level stakeholders to unblock complex programs and drive rapid decision-making.
Establish the 'Gold Standard' for project management and process rigor at Wing, creating toolkits and frameworks that elevate the operational maturity of the entire organization.

Requirements

What you’ll need

15+ years of experience in Business Operations or related fields, with significant experience building and leading high-performing teams.
A track record of 'operationalizing strategy'—taking high-level goals and building the infrastructure, processes, and teams needed to achieve them.
Demonstrated ability of managing a portfolio of diverse projects and stakeholders simultaneously while keeping the team focused.
Mastery of organizational change management, capable of guiding the company through growth phases and evolving operating models.
Strong executive presence with a focus on pragmatism and results; able to cut through noise to drive clarity and action among senior leadership.
Deep experience with resource planning, headcount management, and operational budgeting.

Benefits

Comp & perks

bonuses
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