Wing Assistant

Customer Onboarding Specialist, Expert Tier

Wing Assistant

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 ₱75,000 - ₱76,000 per month

About the role

  • Handle new customer onboarding by following established SOPs
  • Provide GoHighLevel technical support, including:
  • Integrating Zoom accounts
  • Assisting with phone verification issues
  • Support Facebook Ads–related inquiries, including:
  • Setting up Facebook Business Manager
  • Creating and managing ad accounts
  • Answering basic ad system questions
  • Communicate with clients and internal teams via Discord

Requirements

  • Expert-level experience with GoHighLevel
  • Strong working knowledge of Meta Ads, Facebook Business Manager, and ad accounts
  • Previous experience in customer onboarding or customer support
  • Excellent spoken and written English (very good accent required)
  • Detail-oriented, reliable, and professional
  • Comfortable working with offshore teams
  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Computer with at least 1.8 GHz processor and at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps cable connection
  • Backup Internet Service Speed: at least 10 Mbps
Benefits
  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GoHighLevelMeta AdsFacebook Business Managerad accountscustomer onboardingcustomer support
Soft Skills
detail-orientedreliableprofessionalexcellent spoken Englishexcellent written Englishcomfortable working with offshore teams