ServiceNow Developer – Asset Management, Discovery

Windward Consulting

ServiceNow Developer responsible for designing and implementing customized solutions at Windward Consulting. Collaborating with teams and providing technical guidance for ServiceNow applications.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureERPJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Design and implement ServiceNow solutions, including custom applications, workflows, forms, UI policies, business rules, and integrations.
Develop and configure ServiceNow modules such as HAM, SAM, CMDB/CSDM, or custom scoped applications.
Provide strategic, authoritative guidance to the client on HAM and SAM best practices.
Implement, maintain, and customize Discovery within one or more restricted environments.
Create and maintain client scripts, UI actions, script includes, scheduled jobs, and Flow Designer automations.
Develop and maintain visualizations using dashboards, workspaces, and reports to enable users to enhance efficiency in their day-to-day operations.
Ensure that solutions follow ServiceNow best practices, maintainability, and performance standards.
Work with Business Analysts and stakeholders to translate business requirements into technical specifications.
Lead technical workshops to review design, architecture, and configuration approaches.
Support end-to-end project delivery including sprint planning, testing, and deployment.
Provide technical guidance to junior developers or project teams.
Develop and support integrations using REST, SOAP, APIs, and IntegrationHub.
Work with enterprise systems (e.g., Azure AD, HR, ERP, monitoring tools) to ensure secure data exchange.
Troubleshoot issues, perform root cause analysis, and optimize system performance.
Participate in peer code reviews and maintain version control standards (e.g., Git, ServiceNow Studio).
Ensure compliance with security, privacy, and audit requirements.
Contribute to documentation of technical specifications, release notes, and solution designs.
Provide client training for HAM and SAM functionality.

Requirements

What you’ll need

Active DoD Secret clearance (at minimum)
Bachelor’s degree in Computer Science, Information Systems, or related field
3–5+ years of ServiceNow development or technical consulting experience
Proven ability to translate complex business requirements into functional, scalable designs
Proven experience delivering at least one full-cycle ServiceNow implementation
Direct experience implementing Discovery and managing Midservers
Strong knowledge of JavaScript, Glide API, HTML/CSS, and ServiceNow platform architecture
Experience with Flow Designer, IntegrationHub, and Service Portal development
Hands-on experience with ServiceNow integrations and API-based data exchange
Familiarity with Agile delivery (Scrum or SAFe)
Strong understanding of ITIL and enterprise service management practices
Excellent problem-solving and debugging skills
Strong communication and client-facing presentation abilities
Required Certifications: Certified Implementation Specialist – Hardware Asset Management
Certified Implementation Specialist – Software Asset Management
Certified Implementation Specialist – Data Foundations (CMDB/CSDM) OR CMDB Health and Configure the CMDB micro-certifications (CIS Preferred)
Certified Implementation Specialist -- Discovery
ServiceNow Certified System Administrator
CompTIA Security+ SE (or better or equivalent) DoD Active Secret clearance
Preferred Qualifications: ITIL v3 or v4 Certification
ServiceNow Certified Application Developer (CAD)
Additional ServiceNow certifications in areas such as other ITOM, SecOps, GRC, or ITSM

Benefits

Comp & perks

Medical
Dental
Vision
Flexible Spending Accounts
Short Term Disability
Long Term Disability
Life Insurance and AD&D
Option to purchase additional Life Insurance and AD&D
Paid Time Off
Personal Leave
Holidays
401(k) plan with company match
Work/life balance

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNow developmentJavaScriptGlide APIHTMLCSSFlow DesignerIntegrationHubRESTSOAPAPI-based data exchange

Soft Skills

problem-solvingdebuggingcommunicationclient-facing presentationstrategic guidancecollaborationtechnical leadershiprequirements translationworkshop facilitationdocumentation

Certifications

Certified Implementation Specialist – Hardware Asset ManagementCertified Implementation Specialist – Software Asset ManagementCertified Implementation Specialist – Data FoundationsCertified Implementation Specialist – DiscoveryServiceNow Certified System AdministratorCompTIA Security+ITIL v3 CertificationITIL v4 CertificationServiceNow Certified Application DeveloperCMDB Health and Configure the CMDB micro-certifications