Field Operations Manager
WindshieldHUB.com
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee and support U.S.-based field technicians
- Reinforce technician accountability and performance standards
- Review job documentation and quality indicators
- Ensure installations meet company quality standards
- Verify ADAS calibrations are completed successfully and documented
- Identify performance issues and recommend corrective actions
- Support new technician ramp-up and early performance
- Communicate field trends and improvement opportunities to leadership
Requirements
- 3+ years of experience in field operations, workforce management, or service leadership
- Near-native English fluency (spoken and written)
- Strong leadership, accountability, and decision-making skills
- Experience managing U.S.-based field teams
- Ability to work U.S. business hours
- Highly organized, detail-oriented, and professional
- Experience supporting U.S. service-based or field-driven businesses (preferred)
- Familiarity with CRM, dispatch, or performance dashboards (preferred)
- Automotive, auto glass, or ADAS experience (plus, not required)
Benefits
- Competitive salary based on experience
- Full-time, long-term employment
- Paid time off and local statutory benefits
- Company systems, tools, and operational support provide
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ADAS calibrationfield operationsworkforce managementservice leadership
Soft skills
leadershipaccountabilitydecision-makingorganizational skillsdetail-orientedprofessionalism