WindshieldHUB.com

Performance Marketing

• Build, manage, and scale Microsoft Ads Search campaigns across 80+ U.S. markets.
• Develop advanced keyword strategies, including segmentation, expansion, and negative controls.
• Maintain scalable campaign structures organized by city, state, and service category.
• Optimize daily for ROAS, CPL, CPA, quality score, conversion rate, and call-driven KPIs.
• Write and test high-performing ad copy and extensions.
• Implement accurate conversion tracking, attribution frameworks, and UTM structures.
• Run ongoing A/B tests across bidding strategies, ads, audiences, and landing pages.
• Monitor competitor activity and adjust strategy proactively.
• Generate weekly performance reports with insights and recommendations.
• Collaborate with our Google Ads Specialist for unified cross-platform strategy.
• Identify and leverage new Microsoft Ads features, tools, and targeting capabilities.

Senior PPC Specialist, Microsoft Ads (Bing)

Customer Support

• Handle inbound and outbound customer calls with a high level of accuracy and empathy.
• Guide customers through the booking process and answer service-related questions.
• Resolve issues or escalate when necessary using established protocols.
• Assist customers with navigating our website and digital tools.
• Manage time effectively while meeting key performance indicators (KPIs).
• Work in coordination with internal departments to support customer needs.
• Deliver a service experience that promotes brand loyalty.

Customer Service Representative

• Handle inbound and outbound customer calls with a high level of accuracy and empathy.
• Guide customers through the booking process and answer service-related question.
• Resolve issues or escalate when necessary using established protocols.
• Assist customers with navigating our website and digital tools.
• Manage time effectively while meeting key performance indicators (KPIs).
• Work in coordination with internal departments to support customer needs.
• Deliver a service experience that promotes brand loyalty.