Window Nation

Installation Manager

Window Nation

full-time

Posted on:

Location Type: Office

Location: Grand Rapids • Missouri • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Grow and develop the field install team and processes for the new Grand Rapids market
  • Select, monitor and validate 1099 installation crews; document and maintain skill matrix; process install pay
  • Oversee warehouse operations, maintain adequate inventory of installation materials, and schedule warehouse auditing
  • Serve as customer service liaison when install-related problems arise
  • Oversee job sites to ensure quality installs are complete; perform measures and services as needed
  • Conduct quality job inspections to ensure crew performance meets highest standards

Requirements

  • High school diploma, GED, or equivalent education
  • 4+ years of relevant leadership experience in construction, installation, field operations, or similar industries
  • 4+ years of general construction knowledge
  • 3+ years of experience in a field-based or home services environment
  • 1+ years of experience with window installation, measuring, or servicing windows
  • Experience managing or coordinating installation crews, including 1099 installers
  • Valid driver’s license and a driving record that meets company insurance standards
  • Authorization to work in the United States on a permanent basis without the need for current or future visa sponsorship
  • Strong proficiency level in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.)
  • High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus
  • Customer-centric mindset with the ability to build trust and resolve issues quickly
  • Demonstrated success in fast-paced, deadline-driven, and high-pressure environments
Benefits
  • Competitive pay and performance-based bonus opportunities
  • Full benefits package including medical, dental, vision, life, and 401(k) retirement options
  • Paid time off
  • Growth opportunities within a rapidly expanding company
  • A supportive team culture where your contributions matter and craftsmanship is celebrated
  • Training to help you succeed from Day One

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
construction knowledgewindow installationmeasuringservicing windowsinstallation processesquality inspectionsinventory managementcrew performance monitoringskill matrix documentationinstallation pay processing
Soft skills
leadershipcustomer serviceproblem resolutiontrust buildingcommunicationorganizational skillsadaptabilityteam developmentdeadline managementperformance evaluation
Certifications
high school diplomaGEDvalid driver’s license