Enterprise Customer Success Manager
Ncontracts
Client Success and Operations Coordinator
WIN Home Inspection
full-time
Posted on:
Location: Illinois • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as a trusted point of contact for franchise owners, building strong relationships
- Champion and coordinate requests with internal marketing, training, and operations teams
- Provide responsive, empathetic support and follow-through on client needs
- Contribute to projects such as training programs, marketing reviews, and process improvements
- Deepen knowledge of systems and processes to provide more direct guidance over time
Requirements
- Friendly and empathetic with strong people and communication skills
- Natural leader with a drive to grow professionally and personally 🚀
- Quick learner, organized, and persistent in getting things done
- Experience collaborating with cross-functional teams (marketing, training, or operations)
- 4+ years in client service or customer success (preferred but not required)
