Help franchise owners succeed by blending relationship-building with hands-on collaboration across teams, ensuring responsive support and impactful solutions
Be the main point of contact for franchise owners, building trust and rapport
Champion and coordinate requests with internal marketing, training, and tech teams
Provide responsive, empathetic support and follow-through on client needs
Contribute to projects such as training programs, marketing reviews, and process improvements
Troubleshoot and provide guidance as you grow expertise in our systems
Requirements
Friendly and empathetic with a flair for marketing
Natural leader with a drive to grow professionally and personally
Quick learner, organized and persistent in getting things done
4+ years in client service or customer success (preferred but not required)