WIN Home Inspection

Client Experience Specialist

WIN Home Inspection

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Job Level

Mid-LevelSenior

About the role

  • Help franchise owners succeed by blending relationship-building with hands-on collaboration across teams, ensuring responsive support and impactful solutions
  • Be the main point of contact for franchise owners, building trust and rapport
  • Champion and coordinate requests with internal marketing, training, and tech teams
  • Provide responsive, empathetic support and follow-through on client needs
  • Contribute to projects such as training programs, marketing reviews, and process improvements
  • Troubleshoot and provide guidance as you grow expertise in our systems

Requirements

  • Friendly and empathetic with a flair for marketing
  • Natural leader with a drive to grow professionally and personally
  • Quick learner, organized and persistent in getting things done
  • 4+ years in client service or customer success (preferred but not required)