Franchise Success Manager – Chicago Area Preferred
WIN Home Inspection
Client Experience Specialist
WIN Home Inspection
full-time
Posted on:
Location: Illinois • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Help franchise owners succeed by blending relationship-building with hands-on collaboration across teams, ensuring responsive support and impactful solutions
- Be the main point of contact for franchise owners, building trust and rapport
- Champion and coordinate requests with internal marketing, training, and tech teams
- Provide responsive, empathetic support and follow-through on client needs
- Contribute to projects such as training programs, marketing reviews, and process improvements
- Troubleshoot and provide guidance as you grow expertise in our systems
Requirements
- Friendly and empathetic with a flair for marketing
- Natural leader with a drive to grow professionally and personally
- Quick learner, organized and persistent in getting things done
- 4+ years in client service or customer success (preferred but not required)
