Willow

Senior QA Generalist

Willow

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Design and execute comprehensive test plans, test cases, and exploratory test sessions for web and mobile applications.
  • Perform functional, regression, smoke, and UAT testing across all stages of the development lifecycle.
  • Identify, document, and track bugs with clear reproduction steps, screenshots, and severity assessments.
  • Collaborate closely with product managers and developers to deeply understand features and surface quality risks early.
  • Design, build, and maintain clean, reliable, and scalable automated tests for our web applications using WebdriverIO and TypeScript/JavaScript.
  • Implement the Page Object Model (POM) and create reusable components and utilities to keep our automation codebase DRY (Don’t Repeat Yourself).
  • Handle complex automation scenarios involving iFrames, multiple windows, and asynchronous operations; implement effective wait strategies to eliminate flakiness.
  • Develop and integrate API tests (using tools like Axios/node-fetch or Postman) within the WebdriverIO framework to ensure comprehensive end-to-end coverage.
  • Integrate automation scripts into CI/CD pipelines (GitHub Actions, Jenkins, or GitLab CI); analyze results, troubleshoot failures, and maintain quality gates for every release.
  • Contribute to test strategy decisions including tooling selection, coverage prioritization, and shift-left quality practices.
  • Define and track QA metrics (defect density, test coverage, automation rate) to communicate quality health to stakeholders.
  • Work closely with developers and product managers in an Agile/Scrum environment; participate in sprint planning, story refinement, and retrospectives from a quality lens.
  • Conduct and participate in code reviews for automation code, advocating for testing best practices across the team.
  • Mentor junior QA team members, sharing knowledge on testing techniques, automation approaches, and quality mindset.
  • Drive continuous improvement of QA processes, documentation, and tooling to scale quality across a growing product surface.

Requirements

  • 5+ years of experience in a software QA role, with demonstrated depth in both manual testing and test automation.
  • Strong proficiency with JavaScript/TypeScript, including modern features like async/await and Promises.
  • Hands-on experience with a JS-based testing framework (e.g., WebdriverIO, Playwright, or Cypress): ability to write and debug tests, configure framework config files, and leverage services and reporters.
  • Solid understanding of the Page Object Model (POM) and experience architecting scalable automation frameworks from the ground up.
  • Strong manual testing skills: ability to create detailed test plans, write thorough test cases, and perform rigorous exploratory testing without relying solely on automation.
  • Experience with API testing tools and concepts (Postman, REST Assured, or libraries like Axios) including validating request/response payloads and status codes.
  • Proficiency with Git and version control workflows including branching strategies, pull requests, and resolving merge conflicts.
  • Experience integrating automated tests into CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI) and maintaining pipeline health.
Benefits
  • Flexible hours with meetings taking place in EST
  • Work wherever you choose
  • Fun and casual work environment
  • Employee engagement activities and virtual gatherings
  • We are a diverse, global team! 🌍
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
test planstest casesexploratory testingfunctional testingregression testingsmoke testingUAT testingJavaScriptTypeScriptAPI testing
Soft Skills
collaborationcommunicationmentoringproblem-solvingattention to detailcontinuous improvementquality mindset