Account Executive

• Identify, target, and secure new enterprise customers to drive revenue growth.
• Generate and qualify new leads through various channels including partners, networking, and industry events.
• Deliver sales presentations and product demonstrations to prospective customers, highlighting the value and benefits of our SaaS solution.
• Ensure customers achieve their desired outcomes through the effective use of our SaaS solutions.
• Drive contract renewals and identify opportunities for upselling and cross-selling.
• Act as the primary point of contact for customer inquiries, issues, and feedback.
• Ensure timely and effective resolution of customer concerns.
• Develop and execute strategic account plans to maximize customer value and revenue.
• Monitor customer usage and adoption of our SaaS solutions, providing guidance and support to optimize their experience.
• Serve as a customer advocate within the company, collaborating with internal teams to ensure customer needs are met.
• Work closely with marketing, product, deployment, and customer support teams to align on strategies and support customer success initiatives.

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