Deal Ops Manager – Renewals

WillHire

Deal Ops Manager responsible for end-to-end operational support of renewal transactions at Workday. Collaborating with Sales, Customer Success, Finance, and Legal for effective deal structuring and processing.

Posted 5/28/2026full-timePleasanton • California, Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $103,100 - $154,700 per yearWebsite

About the role

Key responsibilities & impact

Responsible for end‑to‑end operational support of renewal transactions across assigned regions/segments
Partner closely with Sales, Customer Success, Finance, and Legal to structure, price, and process renewals accurately and on time
Support renewal deal structuring (co-terms, multi-year) within guidelines
Ensure Policy and Data Quality by applying discount guardrails and maintaining system integrity (Salesforce, CPQ, CLM) for revenue recognition
Drive Operational Excellence by monitoring performance, proposing process improvements, and maintaining playbooks and system feedback.

Requirements

What you’ll need

3-5 years of experience in Deal Desk, Deal Operations, Sales Operations, or similar commercial operations role; direct renewal support experience strongly preferred
Hands-on experience with Salesforce CRM, including opportunity management, quoting, and reporting
Experience with CPQ (configuring products, pricing, discounts, and approvals) and CLM (contract templates, order forms, and amendments)
Strong understanding of SaaS commercial constructs (ACV/TCV, term changes, co-terming, ramps, multi-year deals, one-time vs. recurring fees)
High attention to detail and accuracy in quotes, contracts, and system data
Strong analytical and problem-solving skills; comfortable working with complex deal structures and multiple systems
Excellent written and verbal communication skills, with experience supporting Sales or Customer Success teams.

Benefits

Comp & perks

Flexible work arrangements
Workday Bonus Plan
Role-specific commission/bonus
Annual refresh stock grants

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

deal deskdeal operationssales operationsrenewal supportopportunity managementquotingreportingconfiguring productspricingdiscounts

Soft Skills

attention to detailaccuracyanalytical skillsproblem-solving skillswritten communicationverbal communication