Sales Support Architect
Twin Health
Manager, Integrations and Technical Solutions
WillHire
full-time
Posted on:
Location Type: Hybrid
Location: Tel Aviv • 🇮🇱 Israel
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Lead and guide the Technical Consultant team, ensuring effective collaboration and communication with other team leads
- Serve as the primary liaison for technical inquiries, internally and with clients
- Articulate HiredScore's technology and align it with clients' current HR Tech Stack
- Present and explain technology, integration, IT, and security architecture to clients
- Act as the professional source for all HiredScore integration throughout project implementation, including pre-sales, sales, and post-sales for new and existing clients
- Maintain a thorough understanding of all relevant systems integrated with HiredScore (e.g., ATS, CRM, HCM)
- Address formal questionnaires (including Infosec, RFP, Data Privacy Evaluation, etc.)
- Work with clients and partners to resolve technical challenges specific to their environments and requirements
- Lead improvements and enable sales and engineering processes through tools, processes, and other initiatives
- Create documentation, whitepapers, and other supporting materials for internal and client usage
- Oversee the configuration and testing of HiredScore integration on client systems while addressing client-specific challenges
- Initially perform hands-on work as required, transitioning to more managerial duties as the team grows and stabilizes
Requirements
- 5+ years as a Technical Consultant or similar role working with large enterprises
- 4+ years of experience in a managerial role
- Practical integration background with a good understanding of web architecture and integration systems, including working with industry third-party tools
- Good presentation skills to external clients as part of pre-sales, project implementation, and post-sales phases
- Strong verbal and written professional technical communication skills
- Great teamwork ability, working with many different teams (Product/R&D/Sales/Delivery)
- Ability to create great relationships with client teams
- A positive attitude, creative thinking, and a love for ownership
- Fluency in spoken and written English – verbal, presentation, and written communication skills
- Flexibility to work during US hours
- Experience with Infosec, Data Privacy, and RFP processes
- Experience at a high-growth company
- Experience with HR Technology (or other enterprise technologies like ERPs)
- Ability to work with code (read/run/edit existing code), but no self-sufficient coding capabilities are required
Benefits
- At our Israeli site, we follow a hybrid work model with 3 days in the office and 2 days from home
- With Hybrid Work, we’re combining the best of both worlds: in-person time and remote
- Flex Work option: spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners
- Flexible work arrangements
- Opportunity to join our talent community and employee referral process
- Reasonable accommodations for qualified individuals with disabilities and for religious reasons during the application process
- Link provided to Workday benefits site for more information
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
integrationweb architecturetechnical communicationpresentation skillsconfigurationtestingdocumentationwhitepapersclient systemscoding
Soft skills
teamworkrelationship buildingpositive attitudecreative thinkingownershipflexibilitycommunicationleadershipcollaborationproblem-solving
