
Specialized Customer Success Manager, Talent AI
WillHire
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Colorado • Minnesota • United States
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Salary
💰 $95,000 - $142,600 per year
About the role
- Drive measurable adoption and value realization for AI-powered Talent Acquisition workflows
- Collaborate with the Workday account team as a specialized overlay
- Influence retention, advocacy, and expansion
- Work closely with multiple stakeholders to accelerate customer maturity
Requirements
- 3+ years of experience in a customer-facing services role
- 2+ years of demonstrated experience in Talent Acquisition or Human Resources
- 1+ years of demonstrated experience with AI/ML or data-driven products
- Proven expertise in leading complex customer engagements
- Strong experience designing structured success plans
- Excellent verbal and written communication skills
- Bachelor’s degree or equivalent work experience
Benefits
- Workday Bonus Plan
- Role-specific commission/bonus
- Annual refresh stock grants
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AIMLdata-driven productsTalent AcquisitionHuman Resources
Soft Skills
customer-facing servicesinfluencecollaborationstakeholder engagementcommunication