Specialized Customer Success Manager, Talent AI

WillHire

Customer Success Manager driving adoption of AI Talent Acquisition solutions at Workday. Collaborating with teams to enhance customer success and accelerate maturity.

Posted 4/14/2026full-timeAtlanta • Colorado, Minnesota, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $142,600 per yearWebsite

About the role

Key responsibilities & impact

Drive measurable adoption and value realization for AI-powered Talent Acquisition workflows
Collaborate with the Workday account team as a specialized overlay
Influence retention, advocacy, and expansion
Work closely with multiple stakeholders to accelerate customer maturity

Requirements

What you’ll need

3+ years of experience in a customer-facing services role
2+ years of demonstrated experience in Talent Acquisition or Human Resources
1+ years of demonstrated experience with AI/ML or data-driven products
Proven expertise in leading complex customer engagements
Strong experience designing structured success plans
Excellent verbal and written communication skills
Bachelor’s degree or equivalent work experience

Benefits

Comp & perks

Workday Bonus Plan
Role-specific commission/bonus
Annual refresh stock grants

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AIMLdata-driven productsTalent AcquisitionHuman Resources

Soft Skills

customer-facing servicesinfluencecollaborationstakeholder engagementcommunication