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WillHire

Specialized Customer Success Manager, Talent AI

WillHire

. Drive measurable adoption and value realization for AI-powered Talent Acquisition workflows .

Posted 4/14/2026full-timeAtlanta • Colorado, Minnesota, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $142,600 per yearWebsite

About the role

Key responsibilities & impact
  • Drive measurable adoption and value realization for AI-powered Talent Acquisition workflows
  • Collaborate with the Workday account team as a specialized overlay
  • Influence retention, advocacy, and expansion
  • Work closely with multiple stakeholders to accelerate customer maturity

Requirements

What you’ll need
  • 3+ years of experience in a customer-facing services role
  • 2+ years of demonstrated experience in Talent Acquisition or Human Resources
  • 1+ years of demonstrated experience with AI/ML or data-driven products
  • Proven expertise in leading complex customer engagements
  • Strong experience designing structured success plans
  • Excellent verbal and written communication skills
  • Bachelor’s degree or equivalent work experience

Benefits

Comp & perks
  • Workday Bonus Plan
  • Role-specific commission/bonus
  • Annual refresh stock grants

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AIMLdata-driven productsTalent AcquisitionHuman Resources
Soft Skills
customer-facing servicesinfluencecollaborationstakeholder engagementcommunication