
Senior Engagement Manager
WillHire
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$112,000 - CA$168,000 per year
Job Level
About the role
- Project manage one or more Workday Financials/HCM/Payroll implementations concurrently
- Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
- Provide guidance and mentoring to Professional Services resources working on your implementations
- Ensure projects are properly planned and staffed
- Manage and measure project performance using appropriate tools and techniques
- Perform risk management to collaboratively minimize and manage project risks proactively with customers
- Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes
- Present at Executive Steering Committee meetings
- Ensure the client takes advantage of Workday best practices
- Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
- Identify opportunities to position other service offerings
- Ensure the client can serve as a reference upon completing their implementation
- Assist in the transition of the customer from Professional Services to Product Support
- Ensure the project is delivered within the budget outlined in the SOW
- Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW
Requirements
- 4+ years of managing complex HCM and/or ERP implementations, with a strong focus on Financials/HCM or Payroll
- 3+ years deploying Workday, PeopleSoft, Oracle, SAP, Ultimate Kronos or similar software
- Prior experience working for a professional services consulting firm or supporting HCM/ERP implementations within the customer
- Previous experience with project management tools (Microsoft Project, Smartsheet, etc.)
- Ability to travel up 25% - 50% percent of the time
- Bilingual in French and English language preferred but not required
- Previous experience managing full project lifecycle, including P+L ownership is a plus
- Strong ability to support HR transformation and organizational change management initiatives within the context of a technology deployment
- Previous SaaS sales experience is a plus.
Benefits
- Workday Bonus Plan
- Role-specific commission/bonus
- Annual refresh stock grants
- Comprehensive benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HCM implementationsERP implementationsWorkdayPeopleSoftOracleSAPUltimate Kronosproject managementrisk managementorganizational change management
Soft Skills
guidancementoringcommunicationproblem-solvingcollaborationleadershippresentationcustomer relationship managementstakeholder engagementadaptability