WillHire

Senior Engagement Manager

WillHire

full-time

Posted on:

Location Type: Hybrid

Location: TorontoCanada

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Salary

💰 CA$112,000 - CA$168,000 per year

Job Level

Tech Stack

About the role

  • Project manage one or more Workday Financials/HCM/Payroll implementations concurrently
  • Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
  • Provide guidance and mentoring to Professional Services resources working on your implementations
  • Ensure projects are properly planned and staffed
  • Manage and measure project performance using appropriate tools and techniques
  • Perform risk management to collaboratively minimize and manage project risks proactively with customers
  • Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes
  • Present at Executive Steering Committee meetings
  • Ensure the client takes advantage of Workday best practices
  • Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
  • Identify opportunities to position other service offerings
  • Ensure the client can serve as a reference upon completing their implementation
  • Assist in the transition of the customer from Professional Services to Product Support
  • Ensure the project is delivered within the budget outlined in the SOW
  • Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

Requirements

  • 4+ years of managing complex HCM and/or ERP implementations, with a strong focus on Financials/HCM or Payroll
  • 3+ years deploying Workday, PeopleSoft, Oracle, SAP, Ultimate Kronos or similar software
  • Prior experience working for a professional services consulting firm or supporting HCM/ERP implementations within the customer
  • Previous experience with project management tools (Microsoft Project, Smartsheet, etc.)
  • Ability to travel up 25% - 50% percent of the time
  • Bilingual in French and English language preferred but not required
  • Previous experience managing full project lifecycle, including P+L ownership is a plus
  • Strong ability to support HR transformation and organizational change management initiatives within the context of a technology deployment
  • Previous SaaS sales experience is a plus.
Benefits
  • Workday Bonus Plan
  • Role-specific commission/bonus
  • Annual refresh stock grants
  • Comprehensive benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HCM implementationsERP implementationsWorkdayPeopleSoftOracleSAPUltimate Kronosproject managementrisk managementorganizational change management
Soft Skills
guidancementoringcommunicationproblem-solvingcollaborationleadershippresentationcustomer relationship managementstakeholder engagementadaptability