Senior Customer Success Manager
WillHire
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas • United States
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Salary
💰 $113,300 - $170,000 per year
Job Level
About the role
- Ensure strategic customers realize maximum value from Workday investments
- Prioritize delivering exceptional customer experiences
- Collaborate with account teams to effectively support customers
- Create customer champions and advocates
Requirements
- 5-10 years in Customer Success management
- 3-5 years of experience in customer management within a software or SaaS environment
- Functional domain expertise with Financials (HCM/Payroll)
- Excellent verbal and written communication skills
- Bachelor degree or equivalent work experience
Benefits
- Workday Bonus Plan
- Role-specific commission/bonus
- Annual refresh stock grants
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer success managementcustomer experiencecollaborationcommunication
Certifications
Bachelor degree