WillHire

Senior Functional Consultant – HCM and Security – Workday Success Plans

WillHire

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $122,800 - $184,200 per year

Job Level

Senior

About the role

  • Confidently and consistently provide excellent customer service
  • Engage customers to quickly understand business requirements
  • Share their broad experience with industry practices
  • Adapt and succeed independently in challenging situations
  • Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
  • Support multiple customers concurrently on short duration projects
  • Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features.
  • Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every day
  • Share expertise with customers on a variety of Ask-an-Expert requests by:
  • Conducting research to ensure understanding of customer questions and related Workday concepts.
  • Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
  • Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
  • Clearly and effectively communicating responses and value to customers.
  • Partner with an Engagement Manager to deliver services that include:
  • Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions)
  • Functional Review (Tenant Review with Consulting Services)
  • Health Check (Tenant Review with Cross Functional Consulting Services)
  • Additional Services that our consultants deliver include:
  • Collaboration Crews (Facilitate group customer sharing discussions).
  • Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals).
  • Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption).
  • Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities).

Requirements

  • 5 + years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience
  • 5 + years of experience with Workday Human Capital Management product area
  • 3+ years of Workday Consulting experience or experience as a Workday SME
  • Demonstrates a solid grasp of HR related systems and processes
  • Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM, areas of expertise and cross application features
  • Certified or ability to certify in Workday HCM Products and to effectively deploy the solutions
  • Experience with influencing, interacting and collaborating with senior leaders, internally and externally
  • Capable of leading and influencing design meetings toward an effective and collaborative outcome
  • Ability to deliver and get results while managing to a project plan
  • Excellent verbal and written communication skills
  • Experience with global implementations is preferred
  • The ability to work on multiple engagements simultaneously
  • Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
  • Bachelor’s degree or related experience required
  • Ability to travel up to 10%.
Benefits
  • Workday Bonus Plan
  • role-specific commission/bonus
  • annual refresh stock grants

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Human Capital ManagementWorkdayHRISsystem configurationproduct configurationfeature adoptionconsultingtroubleshootingproject managementglobal implementations
Soft skills
customer servicecommunicationcollaborationcritical thinkingleadershipadaptabilityproblem-solvinginfluencingindependenceorganizational
Certifications
Workday HCM certification