Solution Consultant – HCM
WillHire
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $126,000 - $189,000 per year
Job Level
Mid-LevelSenior
About the role
- Drive Product Adoption: Conduct product demonstrations and workshops to showcase the value and benefits of underutilized products to drive increased feature adoption.
- Identify and address any roadblocks hindering product adoption.
- Work with CX and Services to develop tailored adoption plans to guide customers through successful deployment.
- Build Customer Relationships: Establish and maintain strong relationships with key customer team members.
- Serve as a trusted advisor, providing guidance and support on product-related inquiries and innovation.
- Understand customer needs and challenges to recommend relevant solutions.
- Gather customer feedback and share insights with product development teams.
- Identify Product Expansion & Value Realization Opportunities: Analyze customer data and usage patterns to find opportunities for upselling and cross-selling.
Requirements
- 3+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role
- 3+ Workday product knowledge across the HCM suite
Benefits
- Workday Bonus Plan
- Role-specific commission/bonus
- Annual refresh stock grants
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Workday Solution ConsultingProduct AdoptionCustomer Data AnalysisUpsellingCross-selling
Soft skills
Customer Relationship ManagementAdvisory SkillsCommunicationProblem SolvingCollaboration