Consultant – Ecosystem Strategy
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Senior HCM Functional Consultant – Workday Success Plans
WillHire
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $116,900 - $175,400 per year
Job Level
Senior
About the role
- Confidently and consistently provide excellent customer service
- Engage customers to quickly understand business requirements
- Share their broad experience with industry practices
- Adapt and succeed independently in challenging situations
- Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
- Support multiple customers concurrently on short duration projects
- Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features.
- Team members say the variety of services and unexpected challenges keeps the job exciting and fresh
- Share expertise with customers on a variety of Ask-an-Expert requests by: Conducting research to ensure understanding of customer questions and related Workday concepts.
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Clearly and effectively communicating responses and value to customers.
Requirements
- 5 + years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience
- 5 + years of experience with HCM Core product areas
- 3+ years of Workday Consulting experience or experience as a Workday SME
- Certified or ability to certify in Workday HCM Products and to effectively deploy the solutions
- Demonstrates a solid grasp of HR related systems and processes
- Experience with Security is a plus
- Experience with influencing, interacting and collaborating with senior leaders, internally and externally
- Capable of leading and influencing design meetings toward an effective and collaborative outcome
- Ability to deliver and get results while managing to a project plan
- Excellent verbal and written communication skills
- Experience with global implementations is preferred
- The ability to work on multiple engagements simultaneously
- Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
- Bachelor’s degree or related experience required
- Ability to travel up to 10%.
Benefits
- Workday Bonus Plan
- role-specific commission/bonus
- annual refresh stock grants
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Human Capital Management softwareHCM Core product areasWorkday ConsultingWorkday HCM ProductsHRIS projectsproduct configurationtroubleshootingglobal implementationssecurity
Soft skills
customer servicecommunicationcritical thinkingcollaborationinfluencingindependenceproblem-solvingproject managementadaptability
Certifications
Workday HCM certification
