Wilhelm Herm. Müller GmbH & Co. KG

Inside Sales Representative

Wilhelm Herm. Müller GmbH & Co. KG

full-time

Posted on:

Location Type: Hybrid

Location: Garbsen • Germany

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Tech Stack

ERP

About the role

  • Processing, tracking and analysis of inquiries and quotes
  • Independent order processing
  • Ensuring timely delivery in close coordination with production planning/production and logistics
  • Price negotiations with suppliers
  • Product consultation and telephone communication with customers and prospects in German and English
  • Providing coverage for colleagues during vacation and sick leave
  • Recording customer data in the CRM/ERP system
  • Responsible for master data maintenance for a product area
  • Contact with suppliers, freight forwarders and customs authorities

Requirements

  • Completed commercial vocational training
  • Experience in selling technically complex products desirable
  • Ideally experience supporting international customers
  • Good knowledge of Word, Excel and PowerPoint
  • Experience working with ERP and CRM systems
  • Business-fluent English skills
  • Strong customer and service orientation combined with excellent communication and negotiation skills
  • Team-oriented and reliable working style
Benefits
  • Partial remote work (work-from-home)
  • Flexible working hours with flexitime and a working time account
  • Thorough and structured onboarding
  • Flat hierarchies and short decision-making paths
  • Employer-funded company pension plan and capital-forming benefits (VWL)
  • All advantages of a collective-agreement-compliant company, including Christmas and vacation pay
  • 31 days of vacation
  • Company bike (JobRad) with employer subsidy
  • Regular company events
  • Opportunity to participate in company leisure activities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
order processingprice negotiationscustomer data recordingmaster data maintenance
Soft Skills
customer orientationservice orientationcommunication skillsnegotiation skillsteam-orientedreliable working style
Certifications
commercial vocational training