• Responsible for the strategic design and management of Operations.
• Build and maintain a sustainable, robust, and efficient supply chain.
• Identify and optimize the company’s key operational core processes.
• Improve operational processes through data, automation, and system integration.
• Support structured analysis of complex issues and their effective implementation.
• Lead the Supply Chain and IT teams.

Requirements

Several years of relevant experience in Operations—ideally in Direct-to-Consumer / e-commerce business models.
Several years’ experience in situational leadership of cross-functional teams across multiple levels.
Strong in process analysis, deriving improvement measures, and driving cross-functional implementation.
Solid understanding of international supply chains, manufacturing, and logistics processes.
Fundamental understanding of IT and data architectures, and ideally experience with tool ecosystems in the Direct-to-Consumer e-commerce environment (Shopify, etc.).
Ability to set clear priorities, make sound decisions, and maintain an overview in complex situations.
Communicate clearly and in a structured way, and foster a productive, trust-based working environment.

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Hard Skills

process analysis
data analysis
automation
system integration
supply chain management
logistics processes
manufacturing processes
cross-functional implementation
situational leadership

Soft Skills

decision making
prioritization
communication
team leadership
problem solving
trust-building
structured analysis

Lead Operations – Chief Operating Officer

Head of Operations – COO