Zabbix Engineer – Contract, FTC – 6 months

Wifinity

Zabbix Engineer designing and enhancing monitoring platforms to improve connectivity solutions for Wifinity. Collaborating with NOC and engineering teams to ensure service-level observability and incident management.

Posted 6/4/2026contractRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PythonSwitching

About the role

Key responsibilities & impact

Design, build, and enhance the Zabbix monitoring platform
Develop templates, discovery rules, triggers, thresholds, and integrations
Ensure consistent and scalable configuration across all monitored devices
Implement monitoring that reflects:
Service health
Customer impact
End-user experience
Move beyond simple device availability toward service-level observability
Design and tune alerting models aligned to business impact
Reduce false positives and alert noise
Ensure alerts are actionable and support efficient triage by the NOC
Integrate Zabbix with:
Vendor platforms
APIs and SNMP sources
Synthetic monitoring solutions
Support development of a “single pane of glass” for monitoring visibility
Enable device → service → location correlation
Improve accuracy of incident communications and field dispatch information
Support alignment with service and asset data sources
Define and support SOPs for alert triage and escalation
Work with NOC and service teams to improve:
Incident workflows
Problem management integration
Support continual service improvement initiatives

Requirements

What you’ll need

Strong hands-on experience with Zabbix (design, build, optimisation)
Solid understanding of network monitoring across: WAN, routing, switching, WiFi and service layers
Experience with: SNMP and device telemetry
API integrations
Synthetic / user experience monitoring
Scripting and automation capability (e.g. Python, Bash or similar)
Experience designing alerting logic and monitoring frameworks
Exposure to service-aware monitoring or observability approaches (desirable)
Experience working in a network operations or monitoring environment
Strong troubleshooting and analytical skills
Ability to prioritise and manage incidents based on impact
Familiarity with ITIL-based incident and problem management processes
Degree in IT, Networking, or related discipline (or equivalent experience)
Relevant industry certifications (e.g. CCNA, Network+, ITIL) desirable

Benefits

Comp & perks

Annual Leave Buy & Sell Scheme
Remote first working environment

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Zabbixnetwork monitoringSNMPAPI integrationssynthetic monitoringscriptingautomationalerting logicmonitoring frameworksincident workflows

Soft Skills

troubleshootinganalytical skillsprioritizationincident managementcommunicationcollaborationproblem managementservice improvement

Certifications

CCNANetwork+ITIL