Medicare Sales – Outreach Liaison

Wider Circle

Medicare Outreach Liaison connecting underserved beneficiaries with Wider Circle’s community health and wellness programs. Scheduling appointments with licensed Medicare agents through productive, trust-based outbound calls.

Posted 8/18/2026contractRemote • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Medicare telesales and customer service, with a strong ability to meet quotas and engage beneficiaries effectively. Proficient in CRM systems and maintaining a positive, professional demeanor in a remote work environment.

Highest-signal resume keywords

Medicare Telesales ExperienceQuota AchievementCRM System ProficiencyExcellent Communication SkillsBilingual Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medicare Products KnowledgeTelemarketingCustomer ServiceCall TrackingAppointment Scheduling

Soft Skills

Interpersonal SkillsCritical ThinkingOutgoing PersonalityPositive AttitudeWork Ethic

Tools & Technologies

SalesforceMulti-Dialer Phone SystemsGoogle WorkspaceMicrosoft OfficeMicrosoft Word

Industry Keywords

Outbound CallsScope of AppointmentCall Center ExperienceProductivity TrackingMedicare Beneficiaries

About the role

Key responsibilities & impact

Complete a predetermined daily goal of outbound calls to prospective Medicare beneficiaries.
Educate beneficiaries about additional available benefits.
Secure the Scope of Appointment and schedule plan presentations with licensed Medicare agents.
Maintain consistent productivity, enthusiasm, and energy during outbound calls.
Master outreach workflows and scripts while developing a conversational engagement style.
Engage members, assess their needs, and anticipate objections.
Attend daily and weekly team meetings and remain accountable for output.
Complete call follow-ups, appointment scheduling, and productivity tracking.
Meet assigned quotas.
Maintain a positive, professional attitude with internal and external customers.

Requirements

What you’ll need

Minimum two (2) years of successful Medicare telesales, telemarketing, or customer service experience in a call center setting with a background in Medicare products.
Proven experience meeting quotas in a telesales or call center role.
Ability to work independently with a consistent work ethic in a remote environment.
Excellent communication, critical thinking, and interpersonal skills.
Good memory and ability to explain services to beneficiaries.
Outgoing personality and positive attitude; comfortable driving conversations forward.
Flexible schedule and ability to work a recurring 40-hour schedule, with occasional work outside regular business hours when necessary.
Effective computer and application knowledge of CRM systems such as Salesforce, multi-dialer phone systems, Google Workspace, and Microsoft Office, including Microsoft Word.
Commitment to a drug-free workplace and readiness for pre-employment substance abuse testing and background checks.
Strong communication and customer service skills.
Ability to track, monitor, and retrieve call information.
High school diploma or equivalent required; degree preferred.
Bilingual ability in Spanish, Khmer, Creole, Mandarin, Arabic, or other languages preferred.

Benefits

Comp & perks

Performance-based incentive bonuses
Opportunity to grow with the company
Comprehensive health coverage including medical, dental, and vision
401(k) Plan
Paid Time Off
Employee Assistance Program
Health Care FSA
Dependent Care FSA
Health Savings Account
Voluntary Disability Benefits
Basic Life and AD&D Insurance
Adoption Assistance Program
Training and Development
Opportunity to LOVE, LEARN and GROW with the company