Wider Circle

Bilingual Community Health Worker

Wider Circle

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $24 - $25 per hour

Job Level

Mid-LevelSenior

About the role

  • Serve as a trusted community member linking health, social services, and members to increase access and improve quality of services
  • Integral part of the member’s care team; work closely with the Case Manager
  • Lead the Connect For Life program using Wider Circle’s approved curriculum and materials to build trust, promote health, and encourage engagement
  • Plan, promote, and host virtual and in-person events for members; foster relationships to support wellness outcomes
  • Regularly reach out to members by phone and in-person to check in, identify and address needs, and encourage event participation
  • Conduct home visits as needed to support members, provide resources, and encourage program compliance with care plans
  • Establish and maintain partnerships with local community-based organizations to bring resources to members
  • Record details of interactions with members in the case management system (CMS) using a computer, tablet, or smartphone
  • Be accountable for achieving membership growth targets, engagement and retention goals; monitor success by tracking attendance, feedback, and metrics
  • Identify member leaders and invite them to serve as Connect For Life Ambassadors to assist in organizing meetings and outreach

Requirements

  • Certified Community Health Worker
  • Have Enhanced Care Management or complex care management experience
  • Have 3+ years of relevant community outreach, teaching, facilitation, volunteer, or healthcare experience
  • Embrace a remote team working environment, working independently with little oversight
  • Understand the socio-economic and public health challenges facing disenfranchised people
  • Have excellent presentation and communication skills, both written and verbal, and be comfortable speaking one-on-one and to larger groups
  • Have an outgoing personality and unwavering, positive attitude, with the ability to comfortably engage with others in-person and via video conference or phone
  • Love building relationships and networking and have a knack for motivating and influencing different types of people
  • Great at organizing, prioritizing, and following through on commitments
  • Have strong computer skills and the ability to navigate web-based and app-based systems
  • Have reliable transportation and be comfortable traveling to members’ homes
  • Willing to commute 20 - 40 miles
  • Have a flexible schedule and be able to work outside of regular business hours and when necessary
  • Be committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks