Point of Sale (POS) Administrator

WhiteWater Express Car Wash

Remote POS Administrator managing car wash payment technology for WhiteWater Express. Configuring, troubleshooting, and improving systems across multiple locations.

Posted 8/15/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering and supporting POS systems, particularly DRB SiteWatch, with strong troubleshooting and problem-solving capabilities. Proficient in managing system configurations, training staff, and enhancing operational efficiencies across multi-location environments.

Highest-signal resume keywords

DRB SiteWatch ExperiencePOS System AdministrationTechnical Support ExperienceTroubleshooting SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

POS System ConfigurationTechnical SupportData Integrity ManagementSystem Testing and ValidationNetworking Knowledge

Soft Skills

Attention to DetailOrganizational SkillsCommunication SkillsInterpersonal SkillsProblem-Solving Skills

Tools & Technologies

DRB SiteWatchPOS TerminalsKiosksPayment SystemsMicrosoft Office

Industry Keywords

Car Wash POS SystemMulti-Site EnvironmentMembership Business ModelsRetailHospitality

About the role

Key responsibilities & impact

Own and administer DRB SiteWatch, Patheon, and ICS POS systems across all locations
Manage end-to-end POS configuration, including items, pricing, packages, memberships, promotions, discounts, and site settings
Test and validate POS changes before launch
Provide advanced Level 3 troubleshooting and technical support for POS terminals, kiosks, payment systems, hardware, software, and connectivity issues
Serve as the primary liaison with POS vendors and DRB Support for escalated system issues
Maintain data integrity, configuration records, testing documentation, and audit trails across all locations
Train site leaders and team members on POS functionality, system changes, and new processes
Create and maintain SOPs, training materials, and quick-reference guides
Monitor POS performance and provide reporting related to sales, memberships, transactions, pricing, renewals, and discounts
Partner with internal teams to identify process improvements, system efficiencies, and opportunities to enhance the customer experience

Requirements

What you’ll need

2+ years of experience administering or supporting a car wash POS system
DRB SiteWatch experience required
3+ years of IT or technical support experience preferred
High school diploma or equivalent required; equivalent combinations of education and experience may be considered
Strong knowledge of POS systems, hardware, software, networking, and connectivity
Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve technical issues
Excellent attention to detail, organization, communication, and interpersonal skills
Ability to manage multiple priorities and support requests across a multi-location organization
Proficiency with Microsoft Office, Gmail, and related business software
Experience in the car wash, retail, hospitality, or other multi-site environment preferred
Familiarity with membership or subscription-based business models preferred
Experience supporting POS hardware, including payment terminals, kiosks, and gate systems preferred
Basic understanding of networking and connectivity as it relates to POS systems preferred
Must be legally authorized to work in the United States
Position is not eligible for visa sponsorship now or in the future

Benefits

Comp & perks

Comprehensive Health Benefits (Medical, Dental & Vision)
Paid Time Off
Company Paid Holidays
401(k) Retirement Plan with Company Match
Company-Paid Life Insurance
Pathways to Advancement
Free Weekly Car Washes
Professional development with advancement opportunities