Associate Product Manager
Whitecollars
full-time
Posted on:
Location Type: Remote
Location: Australia
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About the role
- Participate in discovery activities to understand customer problems, needs, and contexts.
- Engage with customers, end users, and internal stakeholders to build empathy and insight.
- Support synthesis of research, feedback, and operational learnings into clear problem statements.
- Collaborate with Product Managers, Designers, and Engineers to explore solution options.
- Develop a deep understanding of customer workflows, pain points, and desired outcomes.
- Write, shape, and maintain clear user stories in collaboration with the engineering team.
- Help slice work into meaningful, incremental outcomes that deliver customer value.
- Ensure user stories clearly articulate user needs, acceptance criteria, and business context.
- Support backlog refinement to ensure work is well understood, prioritized, and ready for delivery.
- Act as a bridge between customer intent and engineering execution.
- Support Product Managers in translating product direction into clear delivery plans.
- Coordinate delivery activities across engineering, design, QA, and business stakeholders.
- Track progress against plans, milestones, and release commitments.
- Identify delivery risks, dependencies, and blockers and escalate appropriately.
- Maintain delivery artifacts including timelines, release notes, and status updates.
- Coordinate product releases across teams to ensure readiness and alignment.
- Support release planning, sequencing, and cutover activities.
- Own support release communications to internal stakeholders.
- Partner with Sales, Marketing, and Customer Success to support product launches.
- Assist in preparing launch materials such as release notes, FAQs, demos, and internal enablement content.
- Maintain product documentation, acceptance criteria, and operational artifacts.
- Help manage cross-team dependencies and shared delivery timelines.
- Contribute to continuous improvement of product discovery and delivery practices.
Requirements
- Minimum 3-5 years of overall professional experience in a corporate or fast-paced startup environment
- At least 1+ years of specific experience in Product Management, Product Coordination, or Product Operations
- Strong project coordination and organizational skills
- Experience working in agile software delivery environments
- Ability to write clear, user-centered stories and acceptance criteria
- Comfort collaborating closely with engineers on problem definition and scope
- Strong customer empathy and curiosity about user needs and behaviors
- Ability to manage multiple priorities while maintaining attention to detail
- Clear written and verbal communication skills.
Benefits
- Commitment to company values
- Collaborative work environment
- Opportunities for professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct coordinationproduct operationsagile software deliveryuser storiesacceptance criteriaproject coordinationorganizational skills
Soft Skills
customer empathycuriositycollaborationattention to detailclear communication