Practice Operations Manager

White Tiger Connections Inc.

Practice Operations Manager supporting workflow execution and coordination in accounting growth agency. Focus on operational improvement and client experience in a remote setting.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $105,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide operational and executive support to leadership, including contract/proposal coordination, scheduling, and special project support.
Reduce administrative burden on billable professionals and contribute to an exceptional client experience through organized, responsive execution.
Coordinate workflows across recurring accounting and advisory engagements to support timely, high-quality client delivery.
Improve processes, documentation, and effective use of the firm's technology stack and automation tools to increase efficiency, consistency, and team effectiveness.
Manage project flow, priorities, team capacity, and deadlines; identify bottlenecks and help keep work moving.
Support accountability and operating rhythms through workflow tracking, internal coordination, meetings, and follow-up.
Track and report key operational metrics, providing visibility into capacity, utilization, and delivery performance.
Help drive firm simplification, operational discipline and continuous improvement.

Requirements

What you’ll need

Bachelor's degree in a relevant field preferred; equivalent practical experience may substitute.
5+ years in operations, project coordination, practice management, or similar professional services environment.
Demonstrated initiative, resourcefulness, and ownership mindset.
Proven problem solver with a 'figure it out' approach.
Strong project management and workflow coordination skills.
Experience with practice management and cloud-based business tools.
Familiarity with process improvement and operational metrics.
Strong technology aptitude, including comfort with business applications, workflow tools, and adopting new technologies.
Working familiarity with accounting or professional services environments preferred.

Benefits

Comp & perks

Human Connection – The deep bond formed between people through empathy, understanding and shared experiences
Intentionality – Purposeful and deliberate action taken to align goals with values
Grace – Offering understanding and kindness, even in difficult situations
Innovation – The drive to continuously explore new ideas and solutions
Continuous Improvement – They embrace change and strive to deliver greater value for their clients and each other

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementworkflow coordinationprocess improvementoperational metricscloud-based business toolsaccountingpractice management

Soft Skills

initiativeresourcefulnessownership mindsetproblem solvingteam effectivenessorganizational skillscommunication

Certifications

Bachelor's degree