Head of Operations

White Tiger Connections Inc.

. Ensure that all accountants across acquired firms are performing to standard — work is completed accurately, on time, and at the quality level clients expect .

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesLead💰 $250,000 - $350,000 per yearWebsite

About the role

Key responsibilities & impact

Ensure that all accountants across acquired firms are performing to standard — work is completed accurately, on time, and at the quality level clients expect
Actively monitor client responsiveness and delivery timelines across the portfolio
Assess the quality of CAS and tax work at the engagement level, with the ability to identify and address gaps directly
Lead the human side of firm integration — bringing staff through transitions in tools, processes, and operating models with clarity and buy-in
Build and manage onboarding and training programs that allow acquired staff to ramp quickly and perform consistently
Own the hiring and development of replacement or backfill talent as the portfolio grows
Drive process improvement across the practice — identifying inefficiencies, standardizing workflows, and maintaining operational performance through multiple concurrent acquisitions
Act as the primary diagnostic voice for the product team: your job isn't to select software — it's to identify the problems worth solving.
Own the feedback loop between the accounting practice and the product team — continuously translating field reality into product direction, and ensuring that what gets built actually gets adopted and used.

Requirements

What you’ll need

Significant experience in accounting services delivery, ideally in a client-facing or operational leadership capacity
CPA preferred, not required
Demonstrated ability to assess the quality of CAS and tax work at the engagement level
Experience managing and developing accounting teams, with a track record of hiring and building training programs
Comfortable operating in a technology-forward environment; able to engage substantively with product teams on workflow and tooling decisions
Prior exposure to M&A, firm integration, or multi-entity operations is a strong plus
Highly organized, with the ability to manage complexity across multiple firms and workstreams simultaneously
Resilient and adaptable in a fast-moving, startup environment — a team-first leader who earns trust across every level of an organization
Someone who drives change because it makes the work better, not for the sake of it.

Benefits

Comp & perks

Comprehensive and negotiable benefits package
Fully remote work arrangement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounting services deliveryquality assessment of CAS and tax workprocess improvementworkflow standardizationonboarding programstraining program developmenthiring and talent developmentoperational performance managementmulti-entity operationsM&A integration

Soft Skills

organizational skillsadaptabilityresilienceleadershiptrust-buildingclient-facing communicationproblem-solvingteam collaborationchange managementcomplexity management

Certifications

CPA