White Cap

Operations Training Specialist

White Cap

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

Oracle

About the role

  • Responsible for the delivery of training courses, job aids, and reference manuals to meet the developmental objectives of targeted audiences.
  • Expected to deliver training and troubleshooting for systems and processes in areas of fabrication, rebar operations, shipping, and transportation management.
  • Delivers operational training materials and facilitates all individual and group training sessions.
  • Researches training curriculum to support current training platforms designed to support program goals and objectives.
  • Conducts pre and post-training session analysis to determine the overall effectiveness of the session.
  • Tracks, assesses, evaluates, and measures the effectiveness of all training delivered.
  • Monitors team feedback to ensure incorporation of feedback into training programs to maximize ROI.

Requirements

  • Typically requires BS/BA in a related discipline
  • Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field
  • Certification is required in some areas
  • Previous experience with adult learning
  • Learning and Development document creation involvement
  • Distribution Operational knowledge including rentals, fabrication, warehouse, sales, transportation, safety, and purchasing.
  • Oracle system experience
  • Advanced customer service skills.
Benefits
  • Major airport access
  • Overnight travel up to 75% of the time
  • Minimal weekend travel required
  • MS365 knowledge (Excel, Outlook, Word, Power Point)
  • Strong presentation skills

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
training deliverycurriculum researchtraining materials developmentpre and post-training analysiseffectiveness measurementadult learningdocument creation
Soft skills
customer serviceteam feedback incorporationfacilitationorganizational skills