White Cap

Credit and Collections Analyst

White Cap

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona

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Job Level

JuniorMid-Level

Tech Stack

Oracle

About the role

  • Manage daily credit and collections activities in alignment with company credit policies
  • Identify and mitigate financial risks using analytics and reporting to detect trends and prevent delinquencies
  • Provide recommendations based on data-driven insights to improve cash flow and minimize bad debt exposure
  • Execute and manage mechanic’s lien filings and other legal measures to secure accounts receivable
  • Assess customer creditworthiness using credit reports and KPIs to extend credit judiciously
  • Apply credit policies aligned with the Risk Framework to support business growth while minimizing credit exposure
  • Monitor and improve collections KPIs such as DSO, past due balances, and unapplied cash
  • Maintain a high-quality accounts receivable portfolio through prudent credit decisions
  • Escalate customer issues and root-cause drivers of disputes to sales leaders
  • Apply credit holds strategically to meet financial goals while preserving customer relationships
  • Refer complex or unusual problems to supervisor; work under general supervision

Requirements

  • HS Diploma or GED strongly preferred
  • Specialized skills training/certification may be required
  • Generally 2-5 years of experience in area of responsibility
  • 2-5 years’ B2B Collections experience - REQUIRED
  • Experience in credit, collections, and/or accounts receivable in the construction/supply industry - Preferred
  • Strong communication and problem-solving skills
  • Prior customer service experience
  • Experience using Excel
  • Knowledge of Oracle, getpaid, or related software – Nice to have
  • Spanish language skills are a bonus
  • Ability to work 8:00 AM to 5:00 PM Pacific Time