Senior Product Manager, Consumer Products

Whisker

Product Manager responsible for scaling Ting’s consumer products and services focused on fire prevention. Leading strategy, roadmap, customer support, insights, and mobile apps development.

Posted 7/23/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consumer and mobile app product management, with a strong focus on translating consumer insights into actionable product roadmaps. Proficient in utilizing AI tools for research and analysis to enhance product development and consumer experience.

Highest-signal resume keywords

Consumer Product ManagementD2C Channel DistributionQualitative And Quantitative InsightsAI Tools ProficiencyGrowth-Stage Startup Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap DevelopmentChurn ModelsLTV CalculationsDevice/Software InteractionProduct Requirements Translation

Soft Skills

Excellent CommunicationPresentation SkillsExecutive PresenceStakeholder ManagementProcess-Minded Approach

Tools & Technologies

Internal Consumer Experience ToolsAI Research ToolsPrototyping ToolsAnalysis Tools

Industry Keywords

Consumer InsightsSubscription-Based ProductsSmart Home TechnologyWearablesProduct Positioning

About the role

Key responsibilities & impact

Be the in-house expert on consumers' needs - what prompted them to request or buy the product, how they use it, and what new problems it can solve for them.
Run discovery, build durable feedback loops, and translate insight into the product roadmap.
Evolve the tools used by our Fire Safety Team to increase FST effectiveness and throughput resolving customer’s fire hazards.
Elevate the existing web and mobile experiences and support new flows and customer experiences.
Set the North Star direction for the Ting Sensor and Services and the strategy to realize the vision in concert with company leadership.
Define and ship the roadmap to make progress towards the vision.
Partner with design, engineering, marketing and operations to shape the scope of each release.
Measure consumer and business impact of product changes after they’re made.
Lead product development in support of new distribution channels in concert with Marketing and Sales.
Partner with marketing on positioning, messaging, pricing and packaging. Ensure a smooth experience regardless of acquisition channel.
Elevate the internal roadmapping, prioritization, and release-planning practices for this product line.
Use modern AI tools fluently across research, prototyping, writing, and analysis — at the pace PMs are now expected to work.

Requirements

What you’ll need

4+ years of consumer / mobile app product management experience.
2+ years distributing products via D2C channels, experience with subscription-based products, knowledge of churn models and LTV calculations.
Strong understanding of how consumers interact with device / software combinations such as wearables, smart home technology and telemetry.
Knowledge of how to extract qualitative and quantitative consumer insights to inform the product strategy and roadmap.
Experience with internal tools used to support the consumer experience is preferred.
Excellent communication, presentation skills, and executive presence.
Comfortable leading both product and business conversations with internal and external stakeholders.
Track record of translating ambiguous consumer needs into repeatable product requirements that serve multiple buyers.
Strong instinct for pricing, packaging, and what makes a D2C product commercially viable.
2+ years in a growth-stage startup environment — you’re at home with ambiguity, pace, and the swings of building something new.
You can name the specific AI tools and workflows you use day-to-day and explain how they’ve changed what you produce and how fast.
A natural bridge between engineers and business stakeholders. Plays well with others in conditions of pressure and uncertainty.
Process-minded in a builder’s way: lightweight processes that scale with the team, not for their own sake.

Benefits

Comp & perks

Competitive compensation
Comprehensive benefits
Professional development opportunities