Senior Product Manager
Whisker
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Build strong relationships across Operations, Engineering, Data Science, Program Management Marketing, and partner-facing teams to understand existing workflows and how product decisions are made today.
- Help shape the product management function by developing clearer operating rhythms, shared practices, and improved alignment across teams.
- Lead one of our highest-impact early initiatives: delivering a redesigned and refactored enterprise partner dashboard that enhances clarity, usability, and customer value.
- Translate business needs, customer insights, and operational realities into clear product requirements, user stories, and sequencing plans.
- Develop wireframes and user flows that guide understanding, prioritization, and execution across engineering and design partners.
- Manage the full product lifecycle—including discovery, planning, development, release, and iterative improvement—for the initiatives under your stewardship.
- Drive cross-functional coordination with Engineering, QA, Operations, Marketing and Program Management to ensure smooth delivery and alignment.
- Lead user acceptance testing and ensure that all releases meet a high standard of quality and reliability.
- Provide Tier 2 product expertise for escalated issues, helping diagnose root causes and ensuring insights are translated into future improvements.
- Engage with internal teams and external partners to gather detailed input and validate product decisions.
- Work across the full suite of internal and external product experiences—helping establish coherence, shared standards, and scalable patterns
Requirements
- 7+ years of product management experience, ideally in customer-facing or enterprise-oriented software environments.
- Proven experience building structure and alignment in settings where product responsibilities are distributed or evolving.
- Strong ability to partner with cross-functional teams, including Engineering, QA, Data Science, Operations, and Marketing.
- Proficiency in creating wireframes, user flows, and conceptual designs using tools such as Figma.
- Experience shaping product processes—roadmapping, prioritization, requirement development, and planning cycles.
- Familiarity with core API concepts and the ability to translate product needs into clear, API-related requirements for engineering teams.
- Hands-on experience diagnosing complex product issues, managing escalations, and validating product readiness.
- Strong communication and analytical skills—able to synthesize complex inputs and articulate clear recommendations.
- Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related discipline.
Benefits
- Competitive compensation
- Comprehensive benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementwireframinguser flowsconceptual designAPI conceptsroadmappingprioritizationrequirement developmentplanning cyclesuser acceptance testing
Soft skills
relationship buildingcross-functional collaborationcommunicationanalytical skillsproblem-solvingleadershipalignmentsynthesis of complex inputscustomer focusstakeholder engagement