Whisk

Senior UX Writer – Content Designer

Whisk

contract

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Own in-product copy across journeys
  • Write and iterate on onboarding flows, in-app journeys, feature education, progress feedback, nudges, empty states, and CTAs
  • Ensure each touchpoint aligns with the user’s stage in their journey
  • Maintain clarity and simplicity within complex health contexts
  • Develop reusable copy patterns and templates for check-ins, assessments, feedback, and reinforcement
  • Work closely with product managers and a behavioural science consultant
  • Turn behaviour change strategies into motivating, easy-to-follow storytelling and copy
  • Ensure the user experience feels empowering — not clinical or restrictive
  • Support users in building sustainable habits through thoughtful framing
  • Review wireframes and prototypes early in the design process
  • Contribute to journey and user flow discussions and decisions
  • Identify friction points and cognitive overload
  • Propose structural improvements to improve clarity, motivation, and comprehension
  • Advocate for user-centred language throughout product development
  • Maintain narrative & voice consistency
  • Apply defined tone and voice principles across journeys
  • Adapt tone appropriately for onboarding, setbacks, progress, and reinforcement
  • Ensure the product feels cohesive across weeks and touchpoints
  • Review drop-off and engagement data
  • Suggest copy experiments and refinements
  • Continuously improve clarity and behaviour adoption through iteration

Requirements

  • +5 years of experience in UX writing or content design within digital products
  • Native English speaker
  • Experience working on behaviour-driven products (health, education, fintech, habit-building apps)
  • Strong portfolio demonstrating in-product flows and user-centred copy
Benefits
  • Fully remote
  • Project-based work
  • Opportunity for extension
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX writingcontent designcopywritinguser experience designbehaviour change strategiesstorytellingcopy experimentsuser flow designnarrative consistencytone and voice principles
Soft Skills
collaborationcommunicationproblem-solvingadaptabilityuser advocacyattention to detailcreativitycritical thinkingiterationempathy