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About the role
- Own the end-to-end design delivery operating model for the Product / Delivery track.
- Establish practical standards for how design estimates, prioritizes, and aligns with product roadmaps.
- Help cultivate a strong culture of design craft, accountability, and continuous improvement.
- Run core design rituals — critiques, design reviews, lock decisions, handoff checkpoints, and retrospectives.
- Integrate design into our strategic delivery lifecycle process by partnering with Product, Engineering, and the Head of Strategic Delivery.
- Ensure all design outputs meet global requirements including accessibility, analytics, localization readiness, and documentation standards that you develop and manage.
- Lead multiple interconnected design systems, guiding their evolution, governance, and cross-surface utilization.
- Improve and scale design processes, identifying bottlenecks, optimizing workflows, and introducing structured practices that raise velocity, clarity, and quality across the team.
- Foster strong cross-functional alignment, helping teams understand design decisions, tradeoffs, and rationale.
Requirements
- Proven experience leading product designers with a track record of developing talent, coaching through ambiguity, and setting clear expectations.
- Demonstrated ability to make clear decisions and tradeoffs under delivery pressure, and to be accountable for outcomes.
- Deep understanding of the end-to-end design delivery process, including planning, estimation, reviews, handoff, and QA.
- Experience operationalizing design in a cross-functional environment, ideally within a global or multi-surface product ecosystem.
- Strong grasp of design systems, UI frameworks, and platform standards — with the ability to evaluate patterns, enforce consistency, and guide system evolution.
- Excellent communication and storytelling skills, with the ability to simplify complexity and build trust across Product, Engineering, and leadership.
- Comfort with distributed teams, working across time zones (U.S. ↔ Korea) and collaborating asynchronously.
- Strong product design judgment, with the ability to evaluate design work at all fidelity levels and make and defend quality decisions in the context of delivery constraints.
- Strong operational mindset, with experience implementing processes that scale and keep teams aligned.
- Bonus: Experience in food, health, wellness, or behavior-led product domains; experience at a global tech or hardware company with a software services layer.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
design delivery processdesign systemsUI frameworksplanningestimationdesign reviewshandoffquality assuranceworkflow optimizationaccessibility standards
Soft Skills
leadershipcoachingdecision makingaccountabilitycommunicationstorytellingtrust buildingoperational mindsetcross-functional alignmentcollaboration