Whip Around

Account Manager

• Drive Expansion Growth
• Identify, develop, and close expansion opportunities
• Ensure customers achieve measurable business outcomes while maximizing Net Revenue Retention (NRR), expansion ARR, product adoption, and referenceability.
• Develop and maintain multi-year strategic account plans
• Build account growth strategies aligned to customer business priorities
• Map customer organizational structures, buying centers, and influencers
• Identify whitespace opportunities and competitive threats
• Partner with Customer Success Team to execute quarterly and annual account reviews
• Own commercial strategy for assigned accounts
• Generate expansion pipeline
• Own large expansion opportunities within renewal cycles
• Negotiate pricing, commercial terms, and contract structures
• Serve as commercial relationship owner
• Build trust across operational, IT, business, and executive stakeholders
• Partners with CS Manager to plan and drive executive business reviews (EBRs/QBRs)
• Escalation accountable for critical customer issues
• Coordinate internal executive engagement to drive customer outcomes

Key Account Manager

Full-stack Engineer

• Join a Kiwi SaaS company entering its next growth chapter
• You’ll join a product squad building software used every day by real-world operators
• You’ll help shape new product experiences and platform capability
• Smarter developer tooling and engineering practices
• How we leverage AI (generative + agentic) to improve both product and developer experience
• Scalable systems as we continue global growth

Key Account Manager

Intermediate Full Stack Engineer