Provider Operations Associate / Lead

Wheel

Provider Operations Associate at Wheel overseeing clinician onboarding and payer enrollment processes. Working cross-functionally to improve workflows and support clinicians effectively.

Posted 6/1/2026full-timeRemote • California, Colorado, Illinois, Massachusetts, New York, Texas, Washington • 🇺🇸 United StatesSenior💰 $60,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Own the day-to-day tracking and progress of clinician credentialing and payer enrollment workflows, ensuring applications move forward accurately and on time.
Identify and resolve blockers across credentialing, enrollment, and re-credentialing processes.
Support clinicians directly by guiding them through credentialing and enrollment requirements and helping resolve missing or incomplete documentation.
Monitor re-attestation, re-credentialing, and ongoing compliance requirements to prevent downstream delays.
Analyze credentialing and enrollment data to surface trends, risks, and opportunities for improvement.
Prepare clear reporting for internal stakeholders, audits, and leadership
Identify process gaps, inefficiencies, or manual work and help implement improvements over time.
Use spreadsheets, dashboards, and internal tools to manage workflows and track performance.
Provide subject matter expertise to Wheel team members and/or clinicians about Wheel’s credentialing and payer enrollment operations, for example answering questions about the process, payer rosters, and credentialing status of clinicians.

Requirements

What you’ll need

3+ years of professional experience, ideally in operations, healthcare/ telehealth or a fast-paced startup environment.
1+ years of experience in credentialing and/or payer enrollment, including hands-on experience with the CAQH Provider Data Portal and Verifiable or Medallion.
1+ experience with data analysis and visualization- you are comfortable working in spreadsheets, interpreting metrics, and using data to manage workflows and spot issues.
You’re highly organized but also thoughtful about how work gets done, not just checking boxes.
You communicate clearly and confidently with clinicians and internal partners.
You’re comfortable in detail-oriented work *and* curious about how to improve processes over time.
You are curious about AI and eager to use AI to create efficiencies and high quality experiences.

Benefits

Comp & perks

Medical, Dental and Vision
Ancillary: Life, Short and Long Term Disability
401K match
Flexible PTO
Parental Leave
Stock options
Additional programs and perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credentialingpayer enrollmentdata analysisdata visualizationprocess improvementdocumentation managementcompliance monitoringreportingworkflow management

Soft Skills

organizationcommunicationproblem-solvingattention to detailcuriosityadaptabilitystakeholder engagementsubject matter expertise