Litigation, Trust & Risk Counsel

Whatnot

Litigation Counsel managing a growing docket of legal disputes for Whatnot's live shopping platform. Collaborating closely with Trust & Risk and Customer Support teams.

Posted 7/16/2026full-timeSan Francisco • California, New York, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $225,000 - $265,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive legal expertise with a focus on litigation and arbitration, particularly in managing high-volume dockets. Proficient in utilizing AI tools to enhance legal workflows and communication, while effectively addressing trust, safety, and risk operations.

Highest-signal resume keywords

J.D. DegreeActive Bar MembershipLitigation ExperienceAI Tool FluencyConsumer Dispute Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Litigation ManagementLegal AnalysisDrafting Legal DocumentsIP/DMCA Takedown WorkflowLegal Hold Process Management

Soft Skills

Strong Oral CommunicationStrong Written CommunicationSharp JudgmentReal Intellectual Curiosity

Tools & Technologies

AI Tools

Industry Keywords

Trust OperationsSafety OperationsRisk OperationsConsumer Dispute

About the role

Key responsibilities & impact

Manage a docket of active litigation and arbitration matters involving Whatnot sellers and buyers end-to-end.
Analyze demand letters and state AG complaints and draft clear, consistent, and confident responses.
Own IP/DMCA takedown workflow, including scaling process as Whatnot grows.
Manage the legal hold process, including identifying matters, drafting legal holds, managing tracking, and coordinating with internal stakeholders on execution.
Work with our Trust & Risk Lead to translate investigation outputs into legal positions and arguments.
Use AI tools to drive efficiency, build templates and workflows.
Identify systemic issues in the docket and identify business-oriented solutions.
Build the playbooks, escalation frameworks, and response templates that don't exist yet.

Requirements

What you’ll need

5+ years of legal experience plus:
A J.D. degree, and active bar membership in at least one US state.
5+ years of litigation experience, with prior in-house experience owning a high-volume docket strongly preferred.
Fluency in trust, safety, and risk operations.
Consumer dispute expertise.
Strong oral and written communication skills.
Real intellectual curiosity.
Sharp judgment about what to escalate and what to handle.
Demonstrated AI tool fluency.
Genuine interest in Whatnot.

Benefits

Comp & perks

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.