Senior Business Systems Analyst

Whatnot

Senior Business Systems Analyst managing Workday configurations and delivering cross-functional projects to improve employee experience in a fast-growing commerce platform.

Posted 7/9/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $158,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Lead cross-functional People Systems projects from ambiguous business needs through launch, translating company and team priorities into scope, milestones, owners, decisions, risks, and phased delivery plans.
Own Workday configuration and business process improvements across HCM, Compensation / Advanced Compensation, Talent / Performance, Reporting, Security, and related modules.
Provide production support by triaging, resolving, and preventing system issues.
Design and execute unit, integration, and user acceptance test plans for Workday configuration changes; manage defect tracking through resolution.
Maintain security role assignments to ensure compliance and system integrity.
Conduct training sessions on new system updates and changes while providing ongoing support to ensure user adoption and understanding of system functionality.
Building customized reports, including the creation or maintenance of calculated fields, is required

Requirements

What you’ll need

5+ years of experience supporting and configuring Workday
Bachelor’s degree in Management Information Systems, Engineering, Computer Science, or related fields.
A strong understanding of the software development lifecycle and change management processes related to SaaS tools.
Strong ability to connect the dots between processes, operations, and technical solutions, driving both tactical and strategic outcomes.
Detailed knowledge of core employee lifecycle processes, particularly HCM, compensation, talent/performance, benefits, absence, reporting, security, and total rewards.
Hands-on experience creating and scaling Workday security, access management, and compliance.
You take initiative to address challenges head-on, seeking solutions and driving results rather than waiting for others to act.
Passionate about assessing new features, making informed recommendations, and driving system enhancements that scale with the business.
Thrive in a dynamic environment, managing multiple priorities independently while collaborating effectively with cross-functional teams.
Demonstrated success in fast-paced environments, building scalable systems and processes from scratch with minimal guidance.
A hands-on problem solver who values precision and can balance immediate needs with long-term strategic goals.

Benefits

Comp & perks

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

WorkdayBusiness Process ImprovementUnit TestingIntegration TestingUser Acceptance TestingCalculated FieldsSecurity Role ManagementSaaS ToolsData ReportingCompliance Management

Soft Skills

InitiativeAdaptabilityCollaborationAttention to DetailResults-Driven