Risk Strategist
Whatnot
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $210,000 per year
Job Level
Mid-LevelSenior
About the role
- Monitoring: Tracking trust and fraud trends and analyzing the root causes.
- Frontline investigation: develop and iterate rules to enforce Whatnot’s policies at scale.
- Developing strategies: Creating tools, processes, and strategies to improve bad actor detection and mitigation.
- Assessing risk: Evaluating new tools and existing processes for risk, and proposing ways to mitigate it.
- Managing fraud controls: Collaborating with technology and operations teams to manage trust and fraud controls.
- Tracking performance: Monitoring the performance of trust and fraud strategies, tools, and processes.
- Identifying opportunities: Looking for opportunities to invest in trust and fraud protection for the short and long term.
- Supporting new product launches: Analyzing fraud risks for new products and countries, and developing strategies to mitigate those risks before and after launch.
- Work closely with the Trust and Risk engineering teams, operations partners, and data scientists to ensure long-term protections for our buyers and sellers are built and codified.
Requirements
- Interest in having a direct impact on Whatnot’s mission
- Responsible for the analysis of fraud or trust trends, the development of mitigation strategies and deployment of creative solutions to effectively manage the customer journey across the product
- Assist in the development and optimization of risk mitigation controls within our framework of tools to ensure the business meets or exceeds our trust and risk goals while supporting business growth targets
- Measure and monitor rule performance for the purpose of statistically quantifying risk and opportunity
- Seek and design creative solutions to risk challenges through optimization of existing controls, pursuit of new tools and expanded use of alternative data
- Endless curiosity and the passion to understand our customers and the transaction pattern
Benefits
- Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
- Health Insurance options including Medical, Dental, Vision
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud analysisrisk assessmentdata analysisrule developmentstrategy developmentprocess optimizationperformance monitoringtool evaluationrisk mitigationcreative problem solving
Soft skills
curiositypassion for customer understandingcollaborationcommunicationanalytical thinkingstrategic thinkingadaptabilityinitiativeattention to detailcreativity