Partner Success Manager

WGU Advancement

Partner Success Manager enhancing workforce development partnerships within K-12 education. Spearheading client relationships, driving partner satisfaction, and expanding WGU's educational offerings.

Posted 5/20/2026full-timeChicago • Illinois, Minnesota, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $73,000 - $109,400 per yearWebsite

About the role

Key responsibilities & impact

Maintain and manage relationships with partners to ensure long-term success.
Prioritize customer experience, driving partner satisfaction and utilization of WGU's solutions.
Focus on expanding existing accounts by identifying new opportunities for WGU products (degrees, short-form learning, apprenticeships) within the corporate partner’s structure.
Serve as the primary point of contact for existing partners, ensuring high levels of satisfaction and alignment with workforce development goals.
Support and contribute towards regular business reviews with corporate partners to assess performance, gather feedback, and highlight opportunities for further growth and collaboration.
Partner with internal teams (e.g., Account Executives, Marketing, Operations) to ensure the successful delivery of solutions and resolve any partner issues.
Track key account metrics, such as enrollment and use of WGU products, to provide actionable insights and improve outcomes for both WGU and the partner.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Management, Marketing or related field
4 to 6 years of experience in partnership management with a record of high performance in solution selling.
Knowledge and use of Salesforce and Microsoft Office Suite is equally desirable.

Benefits

Comp & perks

bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; flexible paid time off for rest and relaxation with no need for accrual; flexible paid sick time with no need for accrual; 11 paid holidays; up to 12 weeks of parental leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

partnership managementsolution sellingaccount metrics tracking

Soft Skills

relationship managementcustomer experience focuspartner satisfactioncollaborationcommunication