WEX

Manager, Fraud Risk & Compliance Operations

WEX

full-time

Posted on:

Location Type: Hybrid

Location: Maine, Utah • 🇺🇸 United States

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Salary

💰 $109,000 - $145,000 per year

Job Level

SeniorLead

About the role

  • Be an integral part of the development of a compliance center of excellence, with an emphasis on banking/financial regulatory compliance
  • Take a lead role in internal audits, external audits, and regulatory examinations
  • Advise on potential products and services and their alignment with various regulatory schemes
  • Work closely with the compliance team at WEX Bank, our wholly owned subsidiary
  • Manage the BSA/AML first-line quality assurance program and quality assurance analysts
  • Guide your team on best practices and compliance and risk-related principles
  • Manage a team of embedded risk partners (also known as REST) to vet new products and initiatives, aligning closely with commercial leadership teams
  • Utilize a data-driven approach to develop KPIs and ensure accountability across all team functions
  • Collaborate closely with partners in Commercial and Product to ensure project prioritization alignment
  • Provide guidance, support, and mentorship to the embedded risk partners to instill a solutions-oriented, risk-appropriate culture within the team
  • Liaise with senior line of business and product leaders and remain apprised of strategic initiatives and product plans
  • Lead the compliance operations function, including advising on compliance-related topics for new initiatives and changes to existing product functionality
  • Lead our WEX Inc. complaint response responsibilities, including regulatory responses and BBB complaints
  • Manage a team of fraud risk analysts, specializing in assessing fraud risks and mitigation recommendations
  • Use a data-driven approach to solutioning and decision-making
  • Analyze existing systems and processes to identify bottlenecks and opportunities for improvement
  • Influence priority, expectations, and timelines within your areas of responsibility
  • Focus on instrumentation and team efficiency and performance measurables
  • Interact and communicate effectively with peer groups, middle management, and senior leaders within the organization.
  • Lead weekly stakeholder governance meetings to review initiatives and identify necessary stakeholders.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Risk Management, or related field; or equivalent experience
  • 7-10 years experience in banking and regulatory compliance
  • Minimum three years of people management/leadership experience
  • Possess the Certified Regulatory Compliance Manager (CRCM) designation
  • Experience with payment products compliance
  • Prior sales/commercial experience is a plus
  • Demonstrable track record of data-driven leadership and results
  • Strong problem-solving skills, excellent communication and collaboration skills
  • Passionate about utilizing emerging technologies to optimize operations
  • Demonstrated experience in implementing and executing risk frameworks, including controls, policies, procedures, Risk Control Self-Assessments (RCSAs), and maintaining risk registers
  • Possess a deep understanding of WEX's business and products to effectively identify emerging risks
  • Familiarity with the complexities of the payment industry and its regulatory environment is crucial
  • Demonstrated ability to effectively navigate heavily matrixed teams including IT, Product, Commercial teams, Risk, and Operations.
Benefits
  • health, dental and vision insurances
  • retirement savings plan
  • paid time off
  • health savings account
  • flexible spending accounts
  • life insurance
  • disability insurance
  • tuition reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
regulatory complianceBSA/AMLdata-driven decision-makingrisk frameworksRisk Control Self-Assessments (RCSAs)quality assurancefraud risk assessmentKPI developmentpayment products complianceaudit management
Soft skills
leadershipproblem-solvingcommunicationcollaborationmentorshipinfluencestrategic thinkingteam efficiencystakeholder managementsolutions-oriented mindset
Certifications
Certified Regulatory Compliance Manager (CRCM)
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